Relationship Associate - Public Sector Banking
$129.8k - $194.8k+ Incentive awards + Retention awards
Mid
Bachelor's, Master's
New York, NY, USA
Hybrid
Finance & BankingRetail & Commercial Banking
About the job
Requirements
- A bachelor's degree or university degree, or equivalent experience.
- Strong execution, follow-up, and organizational skills.
- Clear and concise written and verbal communication.
- Planning, negotiation, and analytical skills.
- An aptitude for problem-solving, intellectual curiosity, and sound judgment in challenging situations.
- Interest in the public sector and geopolitics, with proficiency in macroeconomic, regulatory, and industry trends shaping public sector clients' needs.
- Comprehensive knowledge of treasury models and philosophies, including funding models, cash management strategy, decision-making, and wallet sharing.
- Understanding of Banking, Markets, and Services products.
- Comprehensive knowledge of support, credit, and legal documentation requirements, including Letters of Comfort, parent guarantees, letters of credit, ISDA/CSA, Short Term Loan agreements, and Cards Agreements.
- Ability to appropriately assess risk, protect the firm's reputation and assets, comply with laws, rules, regulations and policy, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
Responsibilities
- Deliver client satisfaction through day-to-day execution and client interactions, guided by Parent Account Managers.
- Identify cross-sell opportunities across Banking, Markets, and Services through client interactions, and convert challenges into opportunities.
- Develop knowledge of clients and their finance and banking operations to advocate for their needs within Citi and contribute to sales processes and deal teams.
- Build working relationships with internal front-, middle-, and back-office stakeholders and external stakeholders to support timely delivery and resolve client needs.
- Lead timely escalations with internal stakeholders to remove barriers to execution.
- Navigate Citi processes and systems and apply a Public Sector perspective to meet the sector's needs.
- Use Opus, CRM, and relevant pipeline systems to enter and manage opportunities and deals.
- Monitor and track pipeline to assist Parent Account Managers with the sales process.
- Contribute to sales processes, proposals, client-meeting content, and requests for proposal responses.
- Maintain governance of mapping and marketing hierarchies so revenues from all products are accurately reflected.
- Assist bankers with preparing account plans, relationship reviews, and briefings.
- Facilitate credit originations, credit allocation, approvals, documentation, bookings, fee collections, and renewals across contracts, coordinating credit allocation with Parent Account Managers and Credit Risk Management.
- Conduct financial and operational investigations involving cash management, trade services, credit, and foreign exchange, ensuring timely resolution and client satisfaction.
- Coordinate due diligence activities, including onboarding and Know Your Client requirements, and ensure timely origination, monitoring, renewals, and completion across product and hierarchy/marketing levels.
- Serve as the main point of contact for cross-functional units such as KYC-AML and Credit Operations to support compliance with regulatory and credit-related legal requirements.
Desired Qualifications
- Credit skills or experience, such as financial accounting and loan structuring.
- A master's degree.
About the company
Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
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Simplify's Take
What believers are saying
- Revenue is expanding: Citi reported $24.8 billion in the June 2026 quarter, up 14% year over year.
- US parents get protected time: eligible Citi employees receive 16 weeks of bonding leave at full base pay.
- Institutional deposits are sticky: Citi says around 80% of Services deposits come from clients with relationships exceeding 15 years.
What critics are saying
- Lending losses remain substantial: Citi's net credit losses reached $2.4 billion in the June 2026 quarter.
- Australian hybrid roles require office time: Citi sets a minimum of three office days weekly for designated hybrid positions.
- Job cuts carry a cost: Citi booked roughly $500 million in severance in the March 2026 quarter.
What makes Citi unique
- Corporate payments move at scale: Citi processes around $6 trillion daily through its Treasury and Trade business.
- Deposits move beyond banking hours: Citi Token Services transfers cash between participating Citi branches around the clock.
- Employees use a shared AI workspace: Citi's Stylus platform reaches over 180,000 people for research and multi-step workflows.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Paid Vacation
- Paid Sick Leave
- Paid Holidays