F

Fielmann

Optical retail and hearing care

Quereinsteiger Augenoptik

Full-Time
No salary listed
Entry
Berlin, Germany
In Person

About the job

Requirements
  • First experience in customer consulting, ideally in retail, sales, or a similar service-oriented activity.
  • An empathetic and approachable manner that creates a trusting atmosphere for customers.
  • Interest in fashion and current trends, with a confident sense for applying them in consultations.
  • Ability to work independently while collaborating in a team and taking responsibility.
Responsibilities
  • Advise customers and guide them step by step toward selecting the right glasses.
  • Support the individual selection of suitable lenses and advise customers on modern frames.
  • Help ensure that each pair of glasses fits optimally and feels comfortable.
  • Use modern technology to bring precision to the consultation process.
  • Handle organizational tasks and help maintain a smooth consultation process.

About the company

Fielmann is a European optical retail and hearing-care company. The company provides prescription eyewear, contact lenses, eye examinations, hearing products, and related advisory services through stores and digital channels. It serves consumers seeking vision correction, eyewear, hearing support, and accessible retail care. Its operating model centers on a branch network supported by optical labs, product sourcing, e-commerce, clinical services, and centralized business functions. Teams work across optometry, audiology, retail operations, product, logistics, technology, marketing, and customer service. Teams support coordinated daily delivery.

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Founded

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