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ePlus

IT infrastructure services and optimization

Senior Project Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeIrvine, CA, USA

About the Job

Requirements

  • A bachelor's degree or higher in Business, Engineering, Technology, or a related field.
  • A Project Management Professional (PMP) certification or equivalent.
  • At least 10 years of project management or IT management experience.
  • At least 5 years of experience coordinating and supporting IT business processes.
  • Strong organizational, presentation, and customer service skills.
  • Expert knowledge of the Project Management Body of Knowledge (PMBOK) and Six Sigma.
  • A professional demeanor and good communication skills.
  • Understanding of revenue models, profit and loss (P/L), and cost-to-completion projections, with the ability to make decisions accordingly.

Responsibilities

  • Oversee, train, assist, and develop project staff.
  • Run complex projects and programs from design and development through production.
  • Define requirements and plan project lifecycle deployment.
  • Work with Service Directors to define resource requirements and determine schedules for project implementation.
  • Create strategies for risk mitigation and contingency planning.
  • Plan and schedule project deliverables, goals, and milestones.
  • Direct and oversee the project engineering team and manage conflicts within the group.
  • Perform team assessments and evaluations.
  • Facilitate team and client meetings effectively.
  • Hold regular status meetings with the project team.
  • Demonstrate leadership in defining requirements for project risk.
  • Work with Presales to develop Requests for Proposals (RFPs) for external services.
  • Manage and maintain technical and project documentation.
  • Manage day-to-day operational aspects and scope of projects.
  • Review team deliverables before passing them to the client.
  • Apply ePlus methodology and enforce project standards.
  • Minimize project exposure and risk.
  • Track and report team hours and expenses weekly.
  • Manage the project budget.
  • Determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitor project receivables.
  • Follow up with clients regarding unpaid invoices as necessary.
  • Analyze project profitability, revenue, margin, bill rates, and utilization.
  • Seek opportunities to increase customer satisfaction and deepen client relationships.
  • Ensure legal project documents are completed and signed.
  • Identify business development and add-on sales opportunities related to a project.
  • Challenge others to develop as leaders while serving as a role model and mentor.
  • Develop lasting relationships with client personnel that foster client ties.
  • Communicate with clients to identify needs and evaluate alternative business solutions.
  • Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
  • Promote an inclusive and respectful environment, valuing diverse perspectives and encouraging open dialogue among team members.
  • Collaborate on strategic initiatives to drive innovation and positive change within the organization.
  • Cultivate proactive conflict resolution, seeking amicable solutions and escalating concerns as needed.

Desired Qualifications

  • Information Technology Infrastructure Library (ITIL) certification or another best-practices certification is a plus.

About the Company

ePlus

IT infrastructure services and optimization

ePlus provides security, cloud, and managed IT services to help organizations secure, modernize, optimize, and scale their IT infrastructure. It offers data migration, hosting and management, data center, collaboration, and networking services, backed by a large team of technical experts and numerous certifications. The company works through a services-led approach that combines strategy, execution, and measurable results to help over 4,300 global customers navigate complex IT, regulatory, and workforce environments. Compared with competitors, ePlus differentiates itself with its extensive expert bench, deep certifications, long-standing industry presence (30+ years), and a proven focus on customer outcomes. Its goal is to deliver transformational IT results by enabling secure, efficient, and scalable technology environments for its clients.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Herndon, VA
Founded
1990

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