GenServe

Commercial generator sales, installation, maintenance

Power Generator Technician

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timePennsauken Township, NJ, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required; trade school or technical certification is strongly preferred.
At least five years of direct experience in generator service and repair or a related field is required.
Strong knowledge of major generator brands, including Cummins, Kohler, Generac, CAT, and MTU, is required.
Proficiency with diagnostic tools, multimeters, software interfaces, and load banks is required.
A valid driver's license and clean driving record are required.
Strong knowledge of NFPA 110, NFPA 70E, and OSHA standards is required.
The candidate must be physically able to lift more than 50 pounds and work in field and outdoor conditions.
The candidate must be able to travel to customer sites and work in varying field conditions.
The candidate must perform all duties and responsibilities of a Gen Tech 2.
Expert-level troubleshooting and repair skills for mechanical and electrical systems are required.
Strong leadership and mentoring abilities are required.
The candidate must be able to work independently and manage multiple service calls or projects.
High safety awareness, attention to detail, organizational skills, and documentation skills are required.
EGSA Apprentice certification is listed as a qualification.
Familiarity with remote monitoring systems and network communications is required.

Responsibilities

Perform advanced diagnostics and repairs on commercial and industrial generators and associated systems.
Troubleshoot and service complex electrical issues, engine performance problems, and control system faults.
Conduct full system testing, including load bank testing, frequency and voltage checks, and automatic transfer switch operation validation.
Interpret and apply wiring diagrams, schematics, and technical manuals.
Lead or support large-scale emergency service response efforts.
Maintain complete and accurate service records, parts usage records, and technical reports.
Provide support and guidance to Gen Tech 1 and Gen Tech 2 technicians.
Coordinate with project managers, clients, and vendors to ensure successful completion of work.
Promote and enforce GenServe safety practices and protocols at job sites.
Participate in on-call rotation and emergency response duties as needed, resolving equipment issues on-site.
Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation.
Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service requests and resolve customer issues.
Work independently in the field and lead service projects.
Participate in continued original equipment manufacturer training and leadership development programs.

Desired Qualifications

Proficiency with multiple original equipment manufacturers, including Generac, CAT, Cummins, Kohler, MTU, and ASCO, is preferred.

Description

About GenServe:

GenServe is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial customers. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and a growing presence across the U.S. Through a combination of organic growth and strategic acquisitions, GenServe is rapidly expanding its national footprint as a one-stop shop for generator solutions.

Job Summary

GenServe is seeking a highly skilled and experienced Power Generator Technician to join our elite field service team. This position requires advanced expertise in diagnosing, repairing, and maintaining a wide range of generator systems, including diesel, natural gas, and propane-powered units, as well as complex automatic transfer switches (ATS) and control systems. Gen Tech 3’s are expected to work independently in the field, lead service projects, and support our Level 1 and Level 2 Gen Techs.

Key Responsibilities

Perform advanced diagnostics and repairs on commercial and industrial generator and associated systems.
Troubleshoot and service complex electrical issues, engine performance problems, and control system faults.
Conduct full system testing including load bank testing, frequency/voltage checks, and ATS operation validation.
Interpret and apply wiring diagrams, schematics, and technical manuals.
Lead or support large-scale emergency service response efforts.
Maintain complete and accurate service records, parts usage, and technical reports.
Provide support and guidance to Gen Tech 1 and 2’s.
Coordinate with project managers, clients, and vendors to ensure successful completion of work.
Promote and enforce GenServe’s safety practices and protocols at all job sites.
Participate in on-call rotation and emergency response duties as needed and resolve equipment issues on-site.
Coordinate with dispatch to schedule multi-day service jobs and manage rental equipment for complex repairs, ensuring timely availability and efficient resource allocation.
Participate in a rotating on-call schedule, including evenings, weekends, and holidays, to respond to emergency service requests and ensure timely resolution of customer issues.

Requirements

Qualifications

High school diploma or GED required; trade school or technical certification strongly preferred.
Minimum of 5 years’ direct experience in generator service and repair or related field
Strong knowledge of major generator brands (Cummins, Kohler, Generac, CAT, MTU, etc.).
Proficiency with multiple OEMs including Generac, CAT, Cummins, Kohler, MTU, and ASCO is preferred.
Proficiency with diagnostic tools, multimeters, software interfaces, and load banks.
Valid driver’s license with a clean driving record.
Strong knowledge of NFPA 110, NFPA 70E and OSHA standards.
Physically able to lift 50+ lbs and work in field/outdoor conditions.
Ability to travel to customer sites and work in varying field conditions.

Skills and Competencies

Must perform all duties and responsibilities of a Gen Tech 2.
Expert-level troubleshooting and repair skills for mechanical and electrical systems.
Strong leadership and mentoring abilities.
Excellent communication and customer service skills.
Ability to work independently and manage multiple service calls or projects.
High level of safety awareness and attention to detail.
Strong organizational and documentation skills.
EGSA Certification (Apprentice).
Familiarity with remote monitoring systems and network communications.

Opportunities for Growth

GenTech's at GenServe are on the path of advancement into roles such as Gen Tech 4, Service Manager, Sales Rep, Service Writer, System Integrations, etc. depending on performance, qualifications, and career goals. Continued OEM training and leadership development programs are available for high performers.

Why GenServe?

Industry leader in emergency power system service and support
Competitive compensation and benefits
Consistent year-round work
Company Vehicle Provided w/ Gas Card (take home)
Paid OEM and technical training programs
Supportive leadership and long-term career growth opportunities
Supportive, team-oriented work culture
Technician Appreciation Days

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About the Company

GenServe

Commercial generator sales, installation, maintenance

GenServe provides commercial backup power solutions by selling, installing, servicing, and maintaining commercial generators. Its offerings include preventative maintenance and emergency services under service contracts, ensuring facilities stay powered during outages. Generators are installed and regularly serviced to keep them ready, with rapid support — average response time under two hours — and adherence to NFPA 110 standards. The company differentiates itself through scale and reliability: serving over 10,000 customers and maintaining more than 18,000 generators, maintaining a 97% customer satisfaction rating, and delivering fast, responsive service. The goal is to help industrial and commercial customers stay operational when the power grid fails by delivering dependable generator systems and ongoing maintenance.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Plaistow, Texas
Founded: 1990

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