C

Concentrix

Global BPO offering customer engagement services

AI Software Engineer / Applied AI Engineer

AI Application EngineeringUpdated on Nov 11
Full-timeNo salary listedRemote

About the Job

Requirements

  • At least 5 years of software development experience in roles of increasing responsibility, including at least 2 years as an AI Software Engineer or Applied AI Engineer.
  • Strong Python development skills and a solid foundation in software engineering principles.
  • Hands-on experience designing and developing generative AI and large language model-based applications.
  • Experience building retrieval-augmented generation solutions using embeddings, vector search, semantic search, and retrieval-augmented architectures.
  • Practical experience with agentic AI, tool or function calling, and workflow orchestration.
  • Experience with Microsoft Foundry, Azure OpenAI, or an equivalent enterprise AI platform.
  • Experience with Azure AI Search or equivalent vector or search technologies.
  • Experience developing and integrating REST APIs with enterprise systems.
  • Experience building cloud-native applications on Azure, including Azure Function Apps, API Management, or related services.
  • Strong analytical, debugging, and problem-solving skills.
  • Ability to work effectively with cross-functional business and technical teams in a collaborative delivery environment.

Responsibilities

  • Design, develop, and deploy generative AI and large language model-powered applications for enterprise use cases.
  • Build, optimize, and maintain retrieval-augmented generation solutions using embeddings, vector search, semantic search, and retrieval pipelines.
  • Develop agentic AI capabilities using tool or function calling, workflow orchestration, and intelligent automation patterns.
  • Integrate AI services with enterprise systems through REST APIs, cloud services, and scalable integration patterns.
  • Develop cloud-native applications and services on Azure, including Azure Function Apps, API Management, and related services.
  • Work with Microsoft Foundry, Azure OpenAI, Azure AI Search, or equivalent enterprise AI and search platforms.
  • Support end-to-end deployment activities, including design, development, testing, release, monitoring, and optimization.
  • Work with business and technical teams to understand requirements, recommend solution approaches, and deliver AI capabilities.
  • Troubleshoot technical issues, improve system performance, and solve engineering challenges.
  • Stay current with emerging generative AI tools, frameworks, and engineering practices to improve solution quality and delivery.

Desired Qualifications

  • Experience with Microsoft Copilot Studio and/or Power Platform.
  • Familiarity with Microsoft Agent Framework, LangGraph, or similar AI orchestration frameworks.
  • Understanding of MCP and multi-agent architectures.
  • Experience with Databricks, MLflow, Spark, Snowflake, or similar data and analytics platforms.
  • Experience with Azure Document Intelligence.
  • Familiarity with large language model observability, testing, evaluation, monitoring, and governance platforms.
  • Experience with React, TypeScript, or modern web development frameworks.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

Recently Posted Jobs

Explore more opportunities at Concentrix

See more jobs