Unit Service Representative
About the job
- A valid driver's license is required.
- The employee must be able to walk, stand, stoop, and bend; work safely in the limited space inside a water kiosk; and work in heat.
- The employee must maintain acceptable attendance to perform the job.
- The employee must be able to clean and take pride in completing the work well.
- The employee must be detail- and task-oriented.
- Follow safety guidelines and act safely.
- Clean and sanitize the outside vending areas.
- Pick up trash around the unit.
- Clean signs, posts, caps, and doors.
- Verify component functionality.
- Complete and review appropriate reports.
- Notify a supervisor or designated operations personnel of problems observed at the machines.
- Perform light cleaning, litter pickup, record water readings, and perform light mechanical work to clear occasional coin jams at refill stations.
About the company
Watermill Express runs a network of automated water and ice vending stations where customers drive up and refill their own bottles with water or pick up ice. The system is self-service and pays per refill, with revenue from water, ice, and related items like reusable bottles. Stations are serviced daily and monitored 24/7 by computers to ensure cleanliness and safety, including advanced filtration such as reverse osmosis. The company differentiates itself by emphasizing hygiene, high-purity water, and an environmentally friendly model that reduces plastic waste and saves customers money. Its goal is to provide affordable, safe drinking water while making convenient, eco-friendly hydration accessible to environmentally-conscious consumers.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Brighton, Colorado
Founded
1979
Get referred to Watermill Express
See people who can refer or advise you
Simplify's Take
What believers are saying
- El Paso approved a new Fox Plaza station in January 2026, replacing an older unit.
- Brentwood said Watermill roughly tripled EBITDA through new stations and ice prototypes.
- Consumers seeking cheaper, reusable-bottle refills support continued demand in Sunbelt suburbs.
What critics are saying
- Yucca Valley rejected a Watermill station in July 2026, signaling zoning resistance.
- BBB complaints and Yelp reports cite double charges and billing disputes, damaging trust.
- Local permit fights can stall expansion; a sustained approval slowdown caps unit growth.
What makes Watermill Express unique
- Watermill Express runs unattended drive-up water and ice stations, reducing labor costs.
- Brentwood’s 2025 $410 million continuation fund backs Watermill’s franchise and prototype expansion.
- Its 24/7 computerized monitoring and state-certified testing create a defensible quality narrative.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Health Savings Account/Flexible Spending Account
- Life Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Paid Vacation
- Paid Holidays
- 401(k) Company Match
- Performance Bonus