Senior Manager - Analytics

ABOUT DSC:

In 2011, Dollar Shave Club didn’t just shake up the shaving aisle—we reinvented it. A viral video put us on the map, and our direct-to-consumer model challenged an entire industry by making great razors accessible, affordable, and actually fun to buy. 

Since then, we’ve grown far beyond blades. From grooming to personal care, we’ve built a lineup of quality essentials designed to make life easier (and smoother), whether you find us online or in stores near you.

Today, DSC is expanding into new categories and new markets, but our DNA hasn’t changed. We’re still here to cut the BS, deliver real value, and bring a little humor to the everyday routine.

So what are you waiting for? Join the Club.

ROLE SUMMARY:

We are seeking a Senior Manager, Analytics to serve as a strategic leader driving our data-driven growth and digital experimentation. Reporting to the VP, Engineering, you will work closely with business partners in CRM, acquisition, and digital product to translate business questions into high impact analyses, and leverage those findings to iterate on and enhance our underlying data models and reports in order to continually shorten the time to data-driven decisions. You’ll leverage expert-level SQL skills to pull and manipulate the best data for the task at hand, crafting compelling narratives to present to senior executives and foster better discussions and decision-making. You’ll draw on web analytics experience to guide digital product reporting and analysis, and oversee A/B testing programs that optimize the customer journey.

RESPONSIBILITIES:

• Partner with digital product, CRM, acquisition, and engineering to set up, measure, and interpret A/B and multivariate tests
• Work to continually enhance our Google Analytics implementation, improving our understanding of the onsite customer experience
• Ad hoc deep dive analyses to better understand the root of conversion trends and find opportunities for optimization
• Present complex findings in clear, concise, and engaging ways that inspire confident action
• Manage and mentor one direct report, helping them grow in technical, analytical, and communication skills
• Collaborate with business partners across CRM, acquisition, and digital product to focus on developing metrics that support key strategic priorities and allow for continuous improvement
• Investigate and resolve data integrity issues across platforms to ensure analytical accuracy and reliability
• Develop and QA data pipelines and dashboards in Tableau that surface actionable insights for product, growth, and leadership teams

REQUIREMENTS:

• 8+ years of experience in analytics, including at least 1 year managing or mentoring analysts
• Strong SQL skills in Snowflake, Redshift, or BigQuery, with an eye towards efficient, readable, and optimized queries
• Proven track record of making data-driven recommendations that lead to measurable impact
• Proficient in Tableau with the ability to build self-serve dashboards and executive-ready visual narratives
• Experience supporting A/B testing and experimentation at scale
• Excellent communicator who can simplify complex data and influence decision-makers
• Collaborative, personable, and curious, with a mix of technical skill and business acumen
• Detail-oriented and determined to see projects through from start to finish
• Strong attention to detail and ability to deliver executive-ready visualizations and presentations
• Strong working knowledge of Google Analytics or other web analytics tools
• Demonstrated experience defining, tracking, and interpreting product KPIs and success metrics
• Strong communication skills with the ability to distill complex data into clear, compelling stories for diverse audiences
• Familiarity with dbt and Github a plus

POSITION TYPE:
This is a full-time exempt position.

WORK ENVIRONMENT:
This position is in-office, working out of our HQ in Durham, North Carolina 4x a week.

SALARY:
$165,000-$180,000 + Bonus

BENEFITS:

• Comprehensive benefit plans with low premium options, including medical, dental and vision coverage, along with supplemental coverage options
• Free life insurance, short term disability and long term disability
• 401(k) plan with a company match of 100% of the first 2%, and 50% of up to an additional 4% with no vesting period
• Unlimited vacation and generous sick time
• Half day Fridays year-round (subject to business needs)
• 12 weeks of fully paid parental leave
• 4 weeks of fully paid disability leave
• Free Dollar Shave Club Products
• Monthly cell phone stipend

APPLICATION PROCESS:
All applications must be submitted via our Applicant Tracking System, Greenhouse, in order to be considered. Once you submit your application, the recruiting team will review your submission and will reach out if your skill sets and/or qualifications match our needs. If selected, you’ll be invited to an initial phone screening interview with a recruiter before meeting with various members of the team. Candidates will be notified if they are not selected for the position. The position will remain open and we'll be accepting applications until the role is filled.

Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.

Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: [email protected]

Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.

Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.

Thank you for considering a career with Dollar Shave Club 

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