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Infobip

Cloud CPaaS for omnichannel communications

Mid Market Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Minimum 3 years of proven experience in B2B sales (mid-market or enterprise), consistently meeting or exceeding quota.
  • Fluency in English and German is required.
  • Strong knowledge of relevant industry and technology trends, including CPaaS, CCaaS, customer engagement, conversational AI, SMS, RCS, WhatsApp, voice, email, Viber, and other OTT channels.
  • Strong presentation and demo skills, with the ability to articulate technical solutions and return on investment to technical and non-technical stakeholders.
  • Proven consultative selling skills and familiarity with formal sales methodologies such as MEDDPICC, MEDDIC, or BANT.
  • Excellent pipeline management and forecasting skills using CRM.
  • A proven track record of negotiating commercial agreements, closing complex deals, and managing the full sales cycle from prospecting to contract signature.

Responsibilities

  • Lead sales cycles from lead qualification to closure, focusing on mid-market accounts.
  • Sell an expanded range of company products and services directly or through partners, addressing the specific needs of mid-market clients within the designated team or squad.
  • Collaborate with cross-functional teams and specialists to ensure tailored solutions for mid-market customers.
  • Develop comprehensive solution proposals that encompass all relevant aspects of mid-market client needs.
  • Manage sales processes through detailed forecasting, account strategy, and resource allocation, focusing on long-term relationships and account expansion.
  • Lead the development and presentation of value propositions aligned with the unique challenges and objectives of mid-market customers.
  • Negotiate pricing and contract terms to achieve successful closure while meeting customer and company objectives.
  • Maintain strong relationships with mid-market clients, focusing on continuous engagement and account health.
  • Cross-sell and upsell within existing mid-market accounts to address evolving customer needs.
  • Mentor junior Mid-market Account Executives by sharing insights and strategies for success in the segment.

Desired Qualifications

  • Proficiency in Italian is considered a strong advantage.
  • Previous experience selling CPaaS, contact center, or marketing automation solutions.

About the Company

Infobip

Cloud CPaaS for omnichannel communications

Infobip provides a cloud communications platform (CPaaS) that lets enterprises connect with customers across the full journey using omnichannel messaging, voice, email, push notifications, and chat through channels like SMS, WhatsApp, RCS, and more via APIs and SDKs. Its products let developers add communications directly to apps and workflows, and it also offers contact center software, authentication, fraud prevention, and AI-powered conversational tools, including CXOP and AgentOS introduced in 2025. The company differentiates itself with a global network of telecom connections and direct operator links, a reach of billions of devices in 190+ countries, and industry recognition as a leading CPaaS provider. Its goal is to help customers build connected, scalable experiences by programmatically integrating communications into their applications and customer journeys.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Vodnjan, Croatia
Founded
2006

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