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Ouihelp

Technology-driven platform for in-home caregiving

Agency Manager - Home Care

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeOrléans, France€2.7k /moIn-person

About the Job

Requirements

  • More than 3 years of experience developing and animating a network of medico-social partners.
  • Successful professional experience in the medico-social sector.
  • Strong knowledge of the private and/or public healthcare sector and its challenges.
  • An active local network of referral partners.
  • A valid Category B driving licence.
  • Proficiency in telephone and in-person prospecting and negotiation techniques.
  • Ability to establish and execute a commercial prospecting strategy.

Responsibilities

  • Develop the agency’s geographic-sector presence and ensure its growth and sustainability.
  • Build and maintain lasting relationships with healthcare and medico-social professionals to support people who have lost autonomy.
  • Develop a pipeline of commercial opportunities through daily telephone and in-person prospecting, appointment setting, presentations, and demonstrations of the service to current and prospective referral partners.
  • Promote and represent Ouihelp.
  • Ensure proper coordination and quality of the Ouihelp service.
  • Report actions accurately to the area manager.
  • Uphold the service promise to beneficiaries and referral partners.
  • Handle prospective clients’ home-care requests by assessing needs in the home, preparing support plans, and following up on requests.
  • Propose suitable care assistants for beneficiaries’ situations and needs in collaboration with the sector coordinator and human resources representative.
  • Supervise services to ensure service quality and satisfaction for beneficiaries and their families.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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