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Cigna Group

Sells health coverage and pharmacy benefits

Operations Supervisor

Warehouse & FulfillmentPosted on Nov 10
Full-timeGrove City, OH, USA

About the Job

Requirements

  • Strong clerical skills.
  • Ability to multitask.
  • Strong math skills.
  • At least 3 years of experience in a leadership role.

Responsibilities

  • Supervise employees in order fulfillment, including picking, packing, and accurate shipment of customer orders.
  • Monitor productivity and performance standards, and plan and direct workflow and project assignments to meet service standards.
  • Coordinate with other departments to share labor when needed.
  • Manage the performance of assigned employees, including training new team members, coaching and development, schedule management, performance management, and addressing employee relations issues.
  • Manage the team to ensure quality and on-time shipping of all orders through picking, packing, and shipping.
  • Meet one-on-one with each associate to communicate errors, concerns, and attendance.
  • Coach and train the team.
  • Input daily numbers for the area of responsibility for monthly metric reporting.
  • Work on the floor with the team.

Desired Qualifications

  • Knowledge of SAP, Microsoft Outlook, Microsoft Word, and Microsoft Excel.
  • A degree or equivalent work experience.

About the Company

Cigna Group

Sells health coverage and pharmacy benefits

The Cigna Group sells health coverage and pharmacy services to employers, health plans and individuals, and most of its business runs through Evernorth, its health services arm. Evernorth owns Express Scripts, one of the largest pharmacy benefit managers in the U.S., which negotiates drug prices and processes prescriptions for plan sponsors, plus the specialty pharmacy Accredo. Its Cigna Healthcare unit sells medical, dental and behavioral coverage, mostly to employers that fund their own plans, and earns premiums and administrative fees, while Evernorth earns service fees and drug margins. The company was formed in 1982 through the merger of Connecticut General and INA and is based in Bloomfield, Connecticut.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Bloomfield, CT
Founded
1982

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