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TOPdesk

Cloud/on-prem ITSM platform with automation

Business Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeLondon, UK£33k - £40k /yr

About the Job

Requirements

  • At least one year of outbound experience; business-to-business software-as-a-service experience is an advantage.
  • A university graduate with a first- or upper-second-class degree is preferred; all disciplines are welcome.
  • Able to plan effectively, prioritize tasks, and maintain a clear overview in a dynamic work environment.
  • Persistent and resilient in the face of rejection.
  • An interest in technology and software.
  • Experience with customer relationship management software such as Salesforce or HubSpot is a plus.

Responsibilities

  • Source leads through outbound calls, email outreach, and social media outreach.
  • Handle inbound leads from Marketing.
  • Nurture and further qualify leads, then convert them into product demonstration meetings for Business Development Managers.
  • Serve as a key contact point for potential customers to discuss technical requirements, budgets, timelines, and implementation scope.
  • Occasionally attend demonstrations and trade shows around the UK with Business Development Managers.
  • Collaborate with Marketing to identify creative new avenues for attracting prospects.
  • Create Requests for Information and complete tenders to win new business opportunities.

Desired Qualifications

  • Business-to-business software-as-a-service experience is an advantage.
  • Experience with customer relationship management software such as Salesforce or HubSpot is a plus.

About the Company

TOPdesk

Cloud/on-prem ITSM platform with automation

TOPdesk provides a cloud-based and on-prem IT service management (ITSM) platform for IT, facilities, and HR teams. The software brings together requests, assets, and workflows, with a Self-Service Portal that includes a knowledge base and service catalog, and modules for incident, asset, and change management to handle tickets and assets. It supports automation and integrates with other systems via APIs to automate repetitive tasks and enable AI-assisted support. TOPdesk serves thousands of organizations worldwide and markets a SaaS subscription with optional on-premise deployment, aiming to streamline service delivery, reduce manual work on service desks, and scale IT, facilities, and HR services through automation and integration.

Company size
501-1,000
Company stage
Private
Total funding
Not listed
Headquarters
Delft, Netherlands
Founded
1993

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