Laboratory Engineer

• Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
• Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
• Follows up on contacts from clients.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
• Acts to address client concerns and to resolve client issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services. Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
• Is familiar with applicable standards, company manuals and appropriate technical literature.
• Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
• Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering assistants and establishing completion dates.
• Coordinates administrative aspects of project management.
• May serve as Project Handler of record and/or Reviewer of record as assigned.
• Communicates project status and results to clients through frequent contact and by preparing reports.
• Prepares Follow-Up Service Procedures and information pages.
• Integrates continuous improvement concepts and techniques into all aspects of the job.
• Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
• Assists in the development of UL requirements.
• Assists in developing special test methods and test equipment.
• Analyzes test program for adequacy and sequence.
• May coordinate and/or perform File Reviews, as directed.
• May represent UL at industry related functions such as seminars and trade shown. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

通过分析客户反馈、现有补充数据和产品结构，确定项目范围，制定初步调查计划，并确定项目规格，例如成本、时间和样品要求。

项目可能包括前往客户现场进行或见证测试。主动与客户沟通，推广并解释新旧服务的优势。

跟进客户的联系。

与客户沟通，讨论技术问题，解释UL程序和要求，告知项目成本，并协商完成日期和样品要求。

积极解决客户的疑虑和问题。

为客户提供产品检验和后续服务方面的技术支持。通过审查文件和制造商信息、检查样品并应用UL要求，制定合适的测试方案。

熟悉适用的标准、公司手册和相关技术文献。

检查样品是否符合UL认证要求，并通知客户产品不符合要求的任何方面，或项目范围或规格的任何变更。

协调实验室活动，包括准备数据表和技术人员操作说明、安排和审核实验室技术人员和工程助理的工作，以及确定完成日期。

协调项目管理的行政事务。

根据安排，可能担任项目负责人和/或审核员。

通过频繁联系和撰写报告，向客户传达项目状态和结果。

准备后续服务程序和信息页。

将持续改进的理念和技术融入到工作的各个方面。

通过分析和报告变更的可接受性，解决与变更通知相关的工程问题。

协助制定UL认证要求。

协助开发特殊测试方法和测试设备。

分析测试程序的充分性和顺序。

根据指示，可能协调和/或执行文件审核。

可能代表UL参加行业相关活动，例如研讨会和贸易展览会。阅读并遵守美国保险商实验室（UL）行为准则，并遵守所有物理和数字安全规范。

执行其他指定任务。

• University Degree in Engineering, Engineering Technology, Industrial Technology, Manufacturing Technology, or Physics from an accredited program.
• Proficient in English reading and writing, able to read standard English texts independently; proficient in using office software.
• Experienced candidates preferred.