Nissan Global

Global automobile manufacturer and EV leader

Information Technology Infrastructure Support Engineer

IT Service Desk & End User SupportConfirmed live in the last 24 hours

Full-timeThiruvananthapuram, Kerala, IndiaNo salary listed

About the Job

Requirements

6 to 10 years of experience managing and maintaining a Windows environment, Azure Virtual Desktop infrastructure, Intune, IT asset management, network infrastructure, and video conferencing systems.
Experience with Intune and Autopilot infrastructure.
Experience with Windows image deployment and management.
Sound knowledge of the ITIL framework.
Technical expertise deploying Microsoft applications and operating systems, and performing migrations.
Deep technical skills in Microsoft core technologies, including DNS, DHCP, Intune, System Center Configuration Manager, and Microsoft MCC.
Good understanding of Microsoft Active Directory and related configurations.
Excellent written and verbal communication skills.
A degree in Computer Science or Information Technology: MCA, B-Tech, or BE.

Responsibilities

Lead day-to-day IT operations and infrastructure services support, including hardware and software asset management.
Ensure a high level of customer satisfaction in end user computing.
Serve as an escalation point for end user computing tasks, including laptop and desktop installation, configuration, and troubleshooting.
Administer Cisco video conferencing systems and manage IT assets.

Desired Qualifications

Strong knowledge of networking concepts and protocols, including TCP/IP and VLANs.
Experience with Windows Server 2016, Windows Server 2019, or related server technologies.
Knowledge of Linux or Ubuntu servers.
Experience with ServiceNow IT Service Management, IT Operations Management discovery, and software asset management.
Azure Administrator Associate certification.
Microsoft 365 Certified: Fundamentals certification.
Microsoft Certified Azure Virtual Desktop Specialty certification.

IT Infra Support Engineer

Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.

Position Description: We are looking for an End user computing Engineer with 6 to 10 yrs. experience in managing and maintaining Windows environment, Azure VDI, Intune, IT asset management, network infrastructure and Video Conferencing System. The ideal candidate will be responsible for ensuring high level of customer satisfaction in end user computing area.

Responsibilities:

Lead Day-To-Day IT Operations, infrastructure services support, hardware & software asset management
Experienced in Intune/Autopilot infrastructure
Experienced in Windows image deployment & management
Sound knowledge in ITIL framework
Demonstrable technical expertise in deploying MS applications, operating systems, and its migrations.
Act as an escalation point for EUC related tasks which involves but not limited to Laptop/Desktop Installation, configurations, and troubleshooting.
Deep technical skills on Microsoft Core technologies - DNS, DHCP, Intune, SCCM, Microsoft MCC etc.
Good understanding of Microsoft Active Directory and related configurations
Cisco VC systems administration, IT asset management
Excellent communication skills, both written and verbal.

Desired Skills:

Strong knowledge of networking concepts and protocols (e.g., TCP/IP, VLANs etc.).
Experience in server related technologies – Windows server 2016,2019, etc.
Knowledge of Linux / Ubuntu servers
Experience in ServiceNow ITSM & ITOM discovery and Software Asset management

Work Hours

IST time zone (8:00 am to 5:00 pm IST)

Qualifications:

MCA/B-Tech/BE in computer science or Information Technology

Certifications – Desirable

Azure Administrator Associate

Microsoft 365 Certified: Fundamentals

Microsoft Certified Azure Virtual Desktop Specialty

Trivandrum Kerala India

About the Company

Nissan Global

Global automobile manufacturer and EV leader

Nissan designs, manufactures, and sells vehicles under the Nissan, Infiniti, and Datsun brands, with in-house tuning through Nismo and services like financing and a global dealership network. Its products include traditional gasoline cars and electric vehicles such as the Nissan LEAF, with EVs powered by batteries and electric motors and supported by charging networks; the company also shares technology within the Renault–Nissan–Mitsubishi Alliance. It differs from competitors through its global scale, multiple brands, a strong EV lineup, financing and dealership reach, and alliance-based technology sharing, plus in-house tuning. Its goal is to provide reliable transportation worldwide while expanding electrification and growing its footprint via a broad brand and product strategy and strategic partnerships.

Company size: 10,001+
Company stage: IPO
Headquarters: Yokohama, Japan
Founded: 1933

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