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Madison Reed

Ammonia-free, professional-grade at-home hair color

Hair Color Bar Assistant

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • An active cosmetology license in the state of application is required.
  • Entry-level experience in a customer service or retail sales environment is required.
  • Effective communication, problem-solving, and people skills in a fast-paced retail or salon environment are required.
  • The ability to operate point-of-sale systems is required.
  • Fluency in English is required.
  • Availability at peak business times is required.

Responsibilities

  • Support Licensed Colorists and the Shift Lead in providing a seamless guest experience from arrival to departure while learning services and working toward the next role.
  • Provide expertise in Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, the unlimited roots membership program, and subscriptions while learning and practicing offered services.
  • Connect with guests and team members, help maintain a focused and friendly work environment, meet the demands of a busy day, keep the environment clean and organized, and support team relationships.
  • Perform behind-the-chair services, including assisting with finishing services; shampooing and conditioning; styling and blowouts; hot-tool styling; treatment and toner services; and add-on product application at the guest's request.
  • Contribute to monthly sales goals and key performance indicators, including retail sales, services, and memberships.
  • Maintain company standards for cleanliness, merchandising, inventory, and company asset security at the Hair Color Bar.
  • Follow protocols for Madison Reed systems, policies, processes, and procedures.
  • Increase Hair Color Bar revenue by growing average service tickets through additional services, unlimited roots memberships, subscriptions, and home hair care sales.
  • Complete Assistant Colorist to Colorist training, master color theory, and develop behind-the-chair application skills.
  • Meet the physical demands of regularly standing and walking for four or more consecutive hours; repeated bending and twisting; hand, finger, wrist, and arm movements; reaching; and moving up to ten pounds, with occasional sitting, kneeling, stooping, crouching, and lifting, pushing, or pulling up to ten pounds.
  • Communicate regularly with guests through ongoing conversations and consultations.

Desired Qualifications

  • Salon or beauty industry experience is preferred.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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