K

Klaviyo

Builds marketing software for consumer brands

Account Executive - Large Enterprise

Account ExecutiveUpdated on Nov 14
Full-timeBoston, MA, USANo salary listed

About the Job

Requirements

  • 10+ years of enterprise software sales experience, including 7+ years selling to C-level executives from a field sales position.
  • A proven record of building pipeline from scratch through research and outreach and closing new logos.
  • Experience selling into organizations with more than $1 billion in revenue.
  • A track record of closing annual contracts of $1 million or more.
  • At or above quota in at least two of the last three years on a multi-million-dollar target.
  • Experience leading complex deals from start to finish and coordinating internal teams and customer decision makers.
  • Experience running several complex deals lasting between nine and eighteen months.
  • Experience with multi-product platform selling, with more than one product sold into the same account.
  • Deep understanding of MEDDPICC and value-based selling methodology, including building business cases.
  • Domain experience in MarTech, customer data platforms, customer engagement platforms, ecommerce, or an adjacent data platform.
  • Partner-led selling experience and a record of winning competitive deals against existing platforms.
  • Experience growing existing accounts through expansion and renewal.
  • Executive presence and fluency in customer relationship management, forecasting, conversation intelligence, and artificial intelligence tools.

Responsibilities

  • Prospect a territory by researching accounts, finding ways to make contact, and building relationships; incorporate business development representative, marketing, and partner leads into the pipeline.
  • Build plans for named accounts, develop relationship maps through prospecting, and involve solutions engineering, value management, partners, and marketing at appropriate points.
  • Conduct business-value discovery, quantify customer problems, and build a business case for the full platform that the customer’s finance team supports.
  • Sell to the full buying committee, including chief marketing, finance, information, or data officers; build and test champions.
  • Win competitive deals by displacing incumbent platforms, maintaining pricing, and articulating why Klaviyo and why now.
  • Close and forecast deals by managing the mutual action plan, security and legal reviews, and procurement, and forecasting against customer commitments.
  • Grow and renew accounts by expanding into additional products and teams, identifying risks early, and negotiating renewals that enable growth.
  • Travel approximately 30 to 40 percent for customer meetings, executive briefings, partner work, and industry events.

About the Company

Klaviyo

Builds marketing software for consumer brands

Klaviyo builds customer relationship software for consumer brands, combining marketing, customer service, analytics, and a customer data platform in one system. Its platform draws on shoppers' purchases, browsing, and message activity to create customer profiles that brands use to personalize communications. Businesses use these profiles to automate email, text, WhatsApp, and mobile push campaigns, while AI agents create marketing work and answer customer questions. Klaviyo earns subscription fees based on active customer profiles, message volumes, and service activity, rather than charging for each employee who uses the software. Founded in 2012, the company is headquartered in Boston, Massachusetts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2012

Recently Posted Jobs

Explore more opportunities at Klaviyo

See more jobs