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Greene King

Pub operator and brewer with brands

Head of Food

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeBurton upon Trent, Burton-on-Trent, UK£82k - £123k

About the Job

Requirements

  • Strategic planning experience.
  • Process improvement experience.
  • Category management experience.
  • Food innovation experience.

Responsibilities

  • Develop a long-term food category management approach aligned with food proposition development, brand strategies, marketing objectives, customer preferences, and target profit margins.
  • Lead implementation of technology and automation solutions that simplify access to nutrition and allergen information and improve the customer experience.
  • Protect core products, improve existing dishes, develop new menu items, identify emerging food trends, enhance dining experiences, drive customer acquisition and retention, deliver against the ESG plan, and differentiate brands through cost, quality, and consistency.
  • Lead and organise chef councils to stimulate thinking against category briefs and inform the innovation pipeline.
  • Evaluate opportunities for food development alignment and consolidation, promoting a good, better, best approach across brands and menus.
  • Own and develop an efficient menu development process aligned with the 18-month integrated plan, delivering customer targets while maintaining operational efficiency and profitability; reduce development timeframes, improve menu specification accuracy, define margin efficiency targets, and drive performance against them.
  • Ensure new dishes align with consumer preferences for balanced, nutritious meals and dietary requirements; analyse ingredients and recipes to optimise nutritional content.
  • Collaborate with procurement to source products, secure adequate supply to meet demand at the best price, and minimise working capital and waste.
  • Ensure robust documentation of calorie, allergen, and broader nutritional information, make it visible to colleagues and customers, and reduce corporate risk.
  • Improve effectiveness and efficiency through core menu, method, and specification development processes and ways of working; ensure investments deliver value and return on investment, and challenge divisional briefs that do not meet agreed standards or capacity expectations.
  • Embed and use technology to automate processes and improve quality and accuracy across food processes.
  • Embed rigorous plan-do-review routines, transparent prioritisation mechanisms, and capacity plans.
  • Lead a team in testing new menus and dishes with customer panels where appropriate, building confidence that they will meet performance expectations when executed.
  • Maintain brand kitchen templates with input from Food & Drink Managers; explore and recommend operational kitchen equipment enhancements; and ensure adherence to food and kitchen standards and health and safety protocols in food development kitchens.
  • Package and hand over dish specifications to food and drinks coaches using a train-the-trainer approach.
  • Define and manage the annual Food budget in line with expectations.
  • Build an engaged, performance- and insight-led team that prioritises time and investment on delivering the greatest value.

About the Company

Greene King

Pub operator and brewer with brands

Greene King runs about 2,600 pubs, restaurants and hotels across the UK, combining brewing and pub experiences under one group. It brews beers at its Westgate and Belhaven sites and operates brands including Greene King pubs, Destination Brands (Hungry Horse, Chef & Brewer, Farmhouse Inns, Flaming Grill) and Ventures (Hickory’s, Premium, Hotels), plus tenanted and Hive Franchise pubs. Guests visit for drinks and meals, while the brewing arm supplies many own labels such as Greene King IPA and Belhaven Best. The company aims to pour happiness into lives and be the Nation’s Most Loved Pub Brand by delivering reliable experiences to customers, pub partners, suppliers and communities.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Bury St Edmunds, United Kingdom
Founded
1799

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