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Moncler Group

Luxury fashion brand of outerwear

Client Advisor

Retail SalesUpdated on Nov 10
Full-timeSapporo, Hokkaido, JapanNo salary listedIn-person

About the Job

Requirements

  • Experience in customer service and sales; domestic or foreign experience and any product category are acceptable.
  • Ability to build positive relationships with customers and team members.
  • Willingness to actively acquire product knowledge.
  • Ability to value teamwork and collaborate with others.
  • Flexibility to handle unexpected requests and multiple tasks.

Responsibilities

  • Communicate the brand's appeal and product value to customers as a brand ambassador.
  • Understand each customer's needs and make tailored recommendations.
  • Contribute to individual and store sales targets through customer service and sales.
  • Accurately handle cashier duties, product management, inspection, and shipping and receiving.
  • Support store operations by preparing daily, weekly, and monthly reports.
  • Manage supplies and respond to repairs as needed for smooth store operations.
  • Coordinate with headquarters and other departments and flexibly address store issues and requests.
  • Contribute to the entire store in cooperation with team members, beyond assigned tasks.

Desired Qualifications

  • Sales experience with a luxury brand.
  • Ability to serve customers in English, Chinese, or Korean.

About the Company

Moncler Group

Luxury fashion brand of outerwear

Moncler produces luxury outerwear, especially down jackets, blending performance gear with high-fashion design. Its products use down insulation and durable fabrics to keep warmth while delivering style, sold through premium boutiques, department stores, and e-commerce. It stands apart by tying authentic mountain heritage to a luxury brand and narrating a cohesive image, reinforced by a high-profile IPO. Its goal is to lead the luxury outerwear market, grow globally, and increase brand value while preserving its performance heritage and fashion appeal.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Milan, Italy
Founded
1952

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