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AutoNation

Sells and services cars through US dealerships

Collision Manager

Collision, Body & Glass RepairConfirmed live in the last 24 hours
Full-timePlano, TX, USAIn-person

About the Job

Requirements

  • A college degree or equivalent experience is required.
  • The ability to read, write, add, subtract, and divide is required.
  • Proficiency with web applications, word processing, email, and spreadsheets is required.
  • Three years of experience in an auto body repair facility is preferred.
  • Advanced knowledge of body repair methods is required.
  • Two years of supervisory experience is preferred.
  • Professional communication and interpersonal skills are required.
  • A valid driver's license is required.
  • Experience providing quality customer service and/or handling complex customer, vendor, or employee concerns is required.
  • The ability to operate an automobile is required.

Responsibilities

  • Develop business through insurance adjusters, customers, and other sources.
  • Maintain customer satisfaction standards while controlling expenses and managing employee production and performance.
  • Forecast department goals and objectives and work to meet them.
  • Prepare and/or administer an annual operating budget for the collision center.
  • Understand, keep abreast of, and comply with federal, state, and local regulations affecting collision center operations, including hazardous waste disposal and OSHA right-to-know requirements.
  • Hire, train, motivate, counsel, and monitor the performance of all collision center staff.
  • Direct and schedule the activities of all collision center employees.
  • Submit and/or maintain collision center technicians' payroll and personnel documentation as required by the region.
  • Establish and maintain working relationships with other departments, insurance adjusters, and customers to encourage repeat and referral business.
  • Ensure customer complaints are handled appropriately.
  • Ensure collision center facilities, including customer waiting areas and work areas, are appropriately maintained.
  • Account for all documents.

Desired Qualifications

  • Three years of experience in an auto body repair facility.
  • Two years of supervisory experience.

About the Company

AutoNation

Sells and services cars through US dealerships

AutoNation runs car dealerships across the United States, selling and servicing vehicles from brands such as Toyota, Honda, Ford and Chevrolet. Alongside its franchised stores, it operates AutoNation USA stores that sell only used vehicles, plus collision repair centers and mobile mechanics who service cars at customers' homes. Shoppers can browse, buy and arrange financing in a store or online, and the company earns money on each vehicle sold, on parts and repair work, and on the financing, warranties and service contracts sold with each car. AutoNation was founded in 1996 by Wayne Huizenga, the entrepreneur behind Waste Management and Blockbuster, and is based in Fort Lauderdale, Florida.

Company size
10,001+
Company stage
IPO
Headquarters
Fort Lauderdale, FL
Founded
1996

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