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Genpact

Global professional services for data-driven operations

Global Leader - Lean Digital Transformation

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedHybrid

About the Job

Requirements

  • An MBA or Chartered Accountant qualification with extensive experience.
  • Prior solution design, consulting, or IT domain consulting experience.
  • Process consulting experience is preferred over business or strategy consulting.
  • A proven track record of driving transformation in client operations.
  • A global perspective and understanding of the business marketplace.
  • Project management skills.
  • English proficiency at Upper Intermediate (B2) level.

Responsibilities

  • Bring industry knowledge, capabilities, innovation, and technology to help drive value generation for clients.
  • Define and execute value-generation roadmaps for aligned accounts, delivering substantial impact to clients.
  • Partner with multifunctional teams to continually enrich client engagements.
  • Lead projects covering business diagnostics, organization design, and business process design.
  • Align transformation commitments across involved teams with COO/operating leaders and portfolio owners, and facilitate agreement from stakeholders.
  • Serve as a trusted transformation partner to client leadership.
  • Develop end-to-end solutions leveraging Lean, Six Sigma, digital, and analytics to deliver long-term benefits.
  • Lead Master Black Belt-level projects and coach and mentor Black Belts.
  • Generate client business impact using continuous-improvement methodologies and frameworks for assigned verticals or regions.
  • Deploy Lean Six Sigma frameworks to improve shop-floor process performance.
  • Coordinate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation.

Desired Qualifications

  • Certified Lean Six Sigma Black Belt.
  • Experience with digital tools or in the financial services sector.
  • Global exposure.
  • Experience with digital deployment for large- or medium-scale customers.
  • Certified Master Black Belt.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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