T

TSC

Global CX agency building customer journeys

New Product Introduction Engineer

Manufacturing EngineeringConfirmed live in the last 24 hours
Full-timeHuntsville, AL, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree in Engineering or a related technical field with at least 3 years of relevant experience, or an Associate degree in Engineering Technology or a related field with at least 5 years of relevant experience; equivalent combinations of education and directly applicable experience may be considered.
  • Demonstrated hands-on experience transitioning hardware products from engineering development into manufacturing or production.
  • Experience with complex electrical, mechanical, or electromechanical assemblies, integration, and troubleshooting.
  • Ability to interpret engineering drawings, schematics, bills of materials, specifications, and technical documentation.
  • Experience developing manufacturing processes, work instructions, assembly procedures, or related production documentation.
  • Technical problem-solving, organizational, and communication skills, with the ability to independently drive actions and collaborate across functional teams.
  • U.S. citizenship and ability to obtain and maintain a government security clearance, subject to applicable contractual and security requirements.

Responsibilities

  • Execute engineering-to-production transitions alongside the Technical Transition Lead, supporting new product introduction phase gates, readiness milestones, risk resolution, and production handoff.
  • Translate engineering drawings, schematics, bills of materials, and design requirements into manufacturing processes, assembly procedures, work instructions, and production documentation.
  • Provide hands-on engineering support during prototype, pilot, initial production, and production ramp activities.
  • Troubleshoot electrical, mechanical, integration, test, and manufacturing issues, driving root-cause analysis and corrective actions.
  • Apply design for manufacturability and design for assembly principles and collaborate with Design Engineering to improve manufacturability, quality, cost, and production efficiency.
  • Coordinate engineering changes and evaluate impacts to manufacturing processes, documentation, tooling, test, and product configuration.
  • Collaborate with Test, Quality, Supply Chain, and Production to verify manufacturing readiness, including equipment, materials, tooling, test processes, and documentation.
  • Track and resolve new product introduction readiness gaps, technical risks, and production blockers using established processes and systems.
  • Support structured production handoffs, capture lessons learned, and improve new product introduction execution and manufacturing processes.

Desired Qualifications

  • Experience across electrical/electronic and mechanical manufacturing, including printed circuit board assemblies, cables and harnesses, mechanical assemblies, system integration, and test.
  • Experience successfully transitioning multiple hardware products from development into production.
  • Aerospace, defense, military, or other regulated manufacturing experience, including familiarity with IPC, J-STD, MIL-STD, or AS9100 standards.
  • Experience with manufacturing readiness reviews, design for manufacturability, design for assembly, process validation, root-cause analysis, and corrective action.
  • Familiarity with product lifecycle management, enterprise resource planning, or manufacturing execution systems, including FactoryLogix or equivalent manufacturing execution platforms.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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