Global Account Manager

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Global Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. You’re responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.

As the Global Account Manager, you will own, drive, and scale the overarching global relationship with two of our most strategic Enterprise clients: Sanofi and EssilorLuxottica.

Your Impact

Executive Engagement & C-Level Relationship Management

C-Suite Sponsorship: Build, nurture, and elevate direct relationships with key executive stakeholders, including CIOs, CTOs, Chief Digital Officers (CDOs), and VP-level decision-makers across Sanofi and EssilorLuxottica.

Strategic Alignment: Map customer executive priorities (digital transformation, Cloud, Cybersecurity, AI adoption) to our strategic product roadmap.

Executive Steering Committees: Prepare and lead global Quarterly Business Reviews (QBRs) and Executive Sponsor sessions to demonstrate value, maintain alignment, and secure renewals/expansions.

Global Account Strategy & Revenue Growth

Global Account Plan: Develop and execute a multi-year global account strategy targeting sustainable expansion and cross-selling across all client business units worldwide.

Pipeline Management: Identify, qualify, and lead high-impact global opportunities, maintaining full accountability for overall P&L, global revenue target achievement, and margin health.

3Global Orchestration & Regional Governance

Control Tower Leadership: Serve as the primary global escalation point and strategic orchestrator for all incoming client requests worldwide.

Cross-Border Coordination: Align and lead a matrixed, international team of regional Account Managers, Technical Account Managers, Solution Architects, and Delivery Teams across EMEA, AMER, and APAC.

Global Consistency: Guarantee SLA compliance, uniform service delivery standards, and seamless governance across all international markets where the accounts operate.

Qualifications

Your Experience

• Experience: 8–10+ years in Enterprise Account Management, Strategic Sales, or Management Consulting within large-scale B2B technology/services environments.
• Executive Presence: Proven track record of initiating, engaging, and sustaining relationships with C-level executives (CIO, CTO, CISO) within Global Fortune 500 or CAC 40 companies.
• International Scope: Demonstrated experience managing complex, cross-border accounts across multiple geographic regions with distributed delivery teams.
• Industry Context: Experience working with large healthcare/pharmaceutical (e.g., Sanofi-equivalent) and global consumer goods/manufacturing/retail entities is a major plus.
• Languages: Native/Bilingual proficiency in English and French (essential for C-level interfacing at French-headquartered global groups)

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes