I

IPinfo

IP address data & analytics API provider

Junior Account Manager

Full-Time
No salary listed
Junior
Remote in UK
Remote
Sales & Account ManagementAccount Management

About the job

Requirements
  • 1-2 years of experience in account management, customer success, or a similar role, preferably in the SaaS or data services industry.
  • A track record of managing SMB and Enterprise accounts with measurable results in revenue growth and retention.
  • Strong understanding of IP data, networking, or related technologies is preferred but not mandatory.
  • Exceptional communication and presentation skills, with the ability to engage both technical and business audiences.
  • Proficiency in using CRM tools such as Salesforce or HubSpot and analytics platforms to track client success metrics.
  • Proficiency with Claude and ChatGPT.
  • Strong organization and attention to detail, with a proactive approach to problem-solving.
  • A customer-centric mindset focused on building long-term relationships.
  • Ability to collaborate in a fast-paced, dynamic environment.
Responsibilities
  • Build and maintain strong, enduring relationships with accounts.
  • Serve as the primary point of contact for client communications, ensuring satisfaction and retention.
  • Identify upsell and cross-sell opportunities to expand account revenue.
  • Develop a deep understanding of client needs, challenges, and goals, aligning IPInfo datasets to deliver value.
  • Partner with clients to create strategies for maximizing their return on investment from IPInfo services.
  • Act as the liaison between clients and internal teams, including support, product, and engineering, to address technical issues or escalations.
  • Manage client onboarding and implementation, ensuring a seamless experience.
  • Provide clients with regular reports, insights, and recommendations to optimize their use of IPInfo services.
  • Monitor account performance metrics, client feedback, and renewal risk, and act proactively to resolve issues.
  • Work closely with the sales, marketing, and product teams to deliver a cohesive customer experience.
  • Advocate for client needs within the company, influencing product roadmaps and priorities.
Desired Qualifications
  • Experience in the SaaS or data services industry.
  • Strong understanding of IP data, networking, or related technologies.

About the company

IPinfo.io provides IP address information through a subscription-based API and data platform. It processes over 100 billion requests each month to deliver IP geolocation, company, carrier, and IP type data. Data can be delivered in CSV, JSON, MMDB, or XML formats, and clients can create customizable data feeds that merge multiple sources into a single feed. The API and data solutions are priced with tiered plans based on API volume and customization needs, serving a wide range of clients from non-profits to Fortune 500 companies. Compared with competitors, IPinfo.io emphasizes large-scale reliability, global data sources, and flexible feeds tailored to each client. The goal is to provide accurate, easy-to-integrate IP data that businesses can use for analytics, security, routing, and market insights.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Seattle, Washington

Founded

2014

Get referred to IPinfo

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Snowflake named IPinfo a 2026 Data and Identity One to Watch.
  • CMT chose IPinfo in February 2026 for accuracy-first adtech attribution.
  • Database optimization cut file sizes 32% overall, reducing customer friction and infrastructure costs.

What critics are saying

  • MaxMind, ipstack, and IPLocate commoditize geolocation, compressing IPinfo pricing by 2027.
  • Adtech regulation and platform policy changes can blunt Places adoption, especially around venue targeting.
  • If ProbeNet accuracy slips, customers defect fast; geolocation trust is existential to IPinfo.

What makes IPinfo unique

  • ProbeNet added 89 PoPs in Q2 2026 across 42 countries and territories.
  • IPinfo Max launched June 30, 2026, self-servicing residential proxy detection for fraud teams.
  • Places launched September 21, 2026, mapping 2.7 million venue IPs across 236 countries.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Remote Work Options
  • Flexible Work Hours
  • Conference Attendance Budget

Growth & Insights and Company News

Headcount

6 month growth

19%

1 year growth

19%

2 year growth

19%
Financial IT
Oct 14th, 2026
Sumsub selects IPinfo to bring evidence-backed IP intelligence to fraud prevention.

Sumsub selects IPinfo to bring evidence-backed IP intelligence to fraud prevention. * Fraud Detection * 14.10.2026 09:22 am Sumsub, a trust infrastructure platform serving over 4,000 clients across financial services, crypto, trading, and iGaming, has selected IPinfo as its primary source of IP geolocation and VPN detection. IPinfo's data is embedded directly into Sumsub's platform, supporting KYC and fraud prevention checks for customers who may have to defend their decisions to auditors and regulators. For fintech and verification companies, IP intelligence is moving beyond a background enrichment signal to become part of the infrastructure behind critical decisions. Sumsub's adoption of IPinfo demonstrates that as these platforms adapt to growing complexity, they are looking beyond basic IP signals toward data that is not only accurate, but measurable, explainable, and supported by evidence. When customers questioned why individual IP addresses had been flagged as risky, Sumsub needed clear evidence to support their classifications. That level of transparency wasn't readily available, and Sumsub needed IP intelligence it could confidently stand up to scrutiny. "Our customers rely on the signals we provide to make decisions they may ultimately have to defend to their auditors," said Sumsub's co-founder and CTO Vyacheslav Zholudev. "So we have to be able to substantiate every signal we pass on. That is the standard we hold our data providers to. That data informs decisions long after onboarding, so it has to hold up every time. Accuracy is easy to claim and hard to prove." Measuring against Sumsub's known traffic, IPinfo delivers the higher country-level accuracy and fewer of the large location errors that matter most in fraud and compliance decisions. IPinfo correctly identified the country for 98.77% of the IP addresses tested, placed half of all results within 20 km of the corresponding GPS position, and put fewer than 6% more than 500 km away. As IP intelligence becomes more deeply embedded in verification platforms, the expectations placed on the underlying data are becoming more rigorous. "When verification platforms build third-party data into their products, the quality of that data directly affects their reputations," said IPinfo Founder & Co-CEO Ben Dowling. "Providing the evidence behind our data has always been foundational to IPinfo, from how we measure the internet to how we investigate and substantiate an individual result when it's challenged." Beyond geolocation, IPinfo provides data on location precision, anonymization and hosting infrastructure, and the network behind an IP address. Together, these signals give Sumsub a more complete view of an IP address, adding context its customers can use to make and defend decisions at every stage, from onboarding to continuous monitoring.

Yahoo Finance
Sep 21st, 2026
IPinfo launches Places dataset mapping 2.7M venue IPs across 236 countries for location-based ad targeting

IPinfo has launched Places, a dataset that maps public Wi-Fi traffic to specific venues, enabling building-level geolocation from IP addresses. The service covers approximately 2.7 million venue IP addresses across 236 countries and 57 venue categories at launch. The dataset allows advertising technology platforms to identify when traffic originates from airports, hotels, stadiums, conference centres, or retail locations, rather than just resolving to a city or country. This creates new targeting capabilities for point-of-interest and venue-based advertising. Froyoo, an early adopter, currently adds venue context to approximately 7% of its daily active users. Inventory enriched with this location data can carry up to three times the value of generic inventory. The service also helps platforms account for unusual traffic patterns at public venues, where thousands of devices may share a single IP address.

Business Wire
May 19th, 2026
IPinfo brings residential proxy detection to Splunk SIEM workflows

IPinfo has launched residential proxy detection directly within Splunk environments, extending its existing integration with the security platform. The new feature identifies IP addresses used by commercial residential proxy networks through direct observation across 110+ providers. Residential proxies route traffic through legitimate consumer IP addresses, making malicious activity difficult to detect using traditional methods. IPinfo's detection system provides high-confidence signals including recency and persistence data, enabling security teams to build automated detection rules for threats like account takeovers and credential stuffing. The integration supports both real-time API enrichment and high-volume local database lookups across Splunk Enterprise, Splunk Cloud and Splunk Enterprise Security. IPinfo enriches IP addresses with geolocation, ASN data, privacy detection and organisational attribution, processing over one billion requests daily across 500,000 users.

MarTech Cube
Feb 27th, 2026
CMT Partners With IPinfo to Bring Accuracy-First Data Into AdTech

CMT partners with IPinfo to bring accuracy-first data into AdTech. Search. * By PRNewswire * February 28, 2026 Commerce Media Tech (CMT) today announced a strategic data partnership with IPinfo, the internet data company, marking a deliberate break from consensus-based IP geolocation models that prioritize alignment over verification. The partnership anchors CMT's next-generation platform in accuracy-first, evidence-driven IP intelligence grounded in direct internet measurement. AdTech's Costliest Blind Spot: Inaccurate Data Bad data has become one of the most expensive and least visible problems in AdTech, quietly undermining performance across the ecosystem. Inaccurate IP signals lead to wasted ad spend, misclassified traffic, regional mistargeting, and flawed optimization decisions that compound - at a time when advertisers face rising customer acquisition costs and heightened scrutiny on performance and accountability. One reason these issues persist is the industry's reliance on consensus-based geolocation, an approach where providers align on the same answer, even when that answer is wrong. While consensus reduces discrepancies and disputes, it also entrenches flawed assumptions and normalizes error at scale. "Historically, alignment mattered more than accuracy because accuracy was difficult to verify," said Paul Heywood, co-CEO of IPinfo. "Measurement-driven IP data changes that. When you can validate results with evidence, accuracy becomes something the entire ecosystem can align on." As advertiser expectations rise - driven by fraud scrutiny, supply-chain transparency, and pressure to justify spend - the limitations of consensus-based data have become increasingly difficult to ignore. Platforms now require signals that can be challenged, audited, and corrected as the internet evolves. CMT Rejects Consensus-Based Data Models CMT has taken the view that consensus-based geolocation is no longer fit for purpose. "Advertisers no longer accept opaque signals or inherited assumptions," said Bartosz Bielecki, Chief Commercial Officer at CMT. "They expect data that is verifiable, trustworthy, and transparent. Our partnership with IPinfo reflects a shared belief that accuracy - not consensus - will define the next era of performance and trust in AdTech." Building a Platform Where Accuracy Is Foundational Founded in 2011, Commerce Media Tech (CMT), part of Team Internet Group, provides performance advertising and monetization solutions for the e-commerce industry. As part of its strategic expansion into new technical capabilities and commercial growth areas - including retail media - CMT is building a new platform designed to support both existing and future clients. With data measurement, attribution, and accuracy becoming increasingly central to outcomes, verified IP intelligence is a foundational component of this architecture. After extensive evaluation, CMT selected IPinfo for its measurement-driven approach to IP intelligence. At the center of this approach is ProbeNet, IPinfo's proprietary internet measurement platform, which performs over 35 billion measurements per week across more than 1,300 global points of presence. This continuous, active validation enables IPinfo to verify how traffic actually moves across the internet, delivering unmatched visibility into network behavior and location accuracy. For CMT, this translates into more precise location data, reduced invalid traffic exposure, stronger trust signals, and higher-quality outcomes for advertisers, publishers, and retail media partners. Raising the Bar for Data Integrity in AdTech This partnership reflects a broader industry shift toward data that can be measured, audited, and defended. "The momentum we're seeing in AdTech is toward measurable, evidence-driven data," said Ben Dowling, founder and co-CEO of IPinfo. "ProbeNet was built to reveal what's actually happening on the internet, and we're excited to support CMT's vision for a higher-integrity advertising ecosystem." By anchoring its future product development in verified IP intelligence, CMT is setting a new benchmark for data quality - one based on proof rather than precedent. The partnership underscores a growing industry recognition that trust in AdTech must be earned through measurable accuracy, not assumed through consensus. Commerce Media Tech (CMT) Commerce Media Tech (CMT) is a performance AdTech company providing commerce media solutions for advertisers, publishers, and retailers. Part of Team Internet Group PLC (AIM: TIG; OTCQX: TIGXF), CMT helps brands reach high-intent consumers across the customer journey, delivering measurable and incremental sales outcomes. CMT enables publishers to access premium brand demand through privacy-safe, fully cookieless monetization, and supports retailers in building and scaling on-site and off-site retail media programs that drive ready-to-buy shoppers. Built on a commerce-first approach and transparent data practices, CMT supports effective, scalable media strategies across e-commerce and beyond. IPinfo is the internet data company, providing the world's most accurate IP data that delivers highly contextual metadata on each IP address, from geolocation and mobile carrier to privacy detection and proxies. IPinfo is trusted by more than 500,000 users, from developers to Fortune 500 companies, who use IP data to make smarter decisions, mitigate security risks, ensure regulatory compliance, and drive better customer experiences. IPinfo's robust and secure API processes more than 1 billion requests daily, with data also available through direct download and leading cloud platforms, all backed by a team of data experts who are committed to precision. Discover the power of better IP data at IPinfo.io. For strategic B2B insights and industry intelligence, follow Marketing News

The Manila Times
Sep 30th, 2025
IPinfo Recognized as Leader in Snowflake's 2026 Modern Marketing Data Stack Report

SEATTLE, Sept. 30, 2025 (GLOBE NEWSWIRE) - IPinfo, the internet data company, today announced that it has been recognized by Snowflake, the AI Data Cloud company, as a leader in Data & Data Enrichment category in The Modern Marketing Data Stack 2026: How Marketers Become Agents of Change in an AI-Driven World.