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Fanatics

China-based licensed sports merchandise retailer

Senior Security Manager - High Security Vault Operations

Loss Prevention & Asset ProtectionUpdated on Nov 14
Full-timeTigard, OR, USANo salary listedIn-person

About the Job

Requirements

  • At least 10 years of experience in physical security, facilities or operations management with security responsibilities, asset protection, loss prevention, or related operations, including significant experience supporting high-security or high-value asset environments.
  • At least 5 years of progressive people leadership experience, including developing security professionals and leading teams in complex operational environments.
  • Demonstrated experience establishing, implementing, and improving physical security programs, policies, procedures, and controls.
  • Strong knowledge of access control, surveillance, chain-of-custody practices, investigations, incident management, and security risk assessment.
  • Experience developing or overseeing security requirements for the transportation of high-value cargo.
  • Ability to assess complex security risks and translate them into practical, scalable operational solutions.
  • Strong investigative and incident-management capabilities, including sound judgment and effective decision-making in high-pressure situations.
  • Ability to partner effectively with Operations and cross-functional teams and influence outcomes across organizational boundaries.
  • Strong written and verbal communication skills to communicate security risks, recommendations, and expectations clearly to employees, leaders, and external partners.
  • Experience using metrics, reporting, and trend analysis to evaluate security performance and inform decisions.

Responsibilities

  • Lead the physical security program for designated high-security vault and secure storage operations, establishing standards, priorities, and operating expectations.
  • Provide leadership and oversight for day-to-day security operations while identifying opportunities to strengthen controls, improve efficiency, and reduce risk.
  • Develop, implement, and regularly evaluate security protocols for access control, inventory verification and traceability, chain of custody, dual-custody requirements, and handling high-value collectible inventory.
  • Lead, develop, and coach the on-site security team, establishing expectations for performance, accountability, professionalism, and continuous development.
  • Partner with Operations leadership and other stakeholders to integrate security considerations into facility processes, inventory management, capacity planning, and business operations.
  • Establish and maintain a structured program of security audits, drills, risk assessments, and vulnerability reviews, and track findings through remediation.
  • Lead responses to significant security incidents, including theft, suspected internal loss, policy violations, and emergencies, and oversee investigations and corrective actions.
  • Develop incident management and escalation standards for consistent, timely, and well-documented responses to security events.
  • Partner with Operations and logistics stakeholders to develop and oversee security requirements for high-value inventory moving into and out of vault facilities, including coordination with armored carriers and transportation partners.
  • Support secure online marketplace, auction, and fulfillment operations by ensuring appropriate handling, authentication, storage, and chain-of-custody controls for inventory moving through digital sales channels.
  • Partner with the Director of Physical Security Technology and other stakeholders to assess and optimize surveillance, access control, alarm, and related security systems supporting vault operations.
  • Develop and advance loss prevention strategies with Operations, including practices related to inventory control, chain of custody, space utilization, process design, and operational discipline.
  • Establish security metrics, reporting, and trend analysis to evaluate program performance, identify emerging risks, and inform leadership decisions.
  • Maintain documentation, incident records, standard operating procedures, and security reporting in accordance with internal requirements and applicable regulations.
  • Support compliance with insurance requirements and assist with security-related documentation and investigations associated with insurance claims.
  • Build effective relationships with law enforcement, insurers, security vendors, logistics providers, and other external partners as needed.
  • Serve as a senior security advisor to site and functional leadership, providing recommendations that balance asset protection, employee safety, operational efficiency, and business needs.
  • Stay informed about emerging physical security risks, technologies, and practices relevant to high-value asset environments and recommend enhancements.

Desired Qualifications

  • Experience supporting vaults, secure storage, high-value inventory, armored transportation, jewelry, precious metals, collectibles, consumer goods, or similarly sensitive environments is strongly preferred.
  • Familiarity with security considerations associated with e-commerce, online marketplaces, auctions, or fulfillment operations is a plus.
  • Professional security certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or relevant vault, asset protection, or transportation security credentials are a plus.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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