HR Operations Senior Specialist

Job Description

Job Responsibilities

What You'll Do

●  End-to-End Employee Lifecycle Process Management: Own and manage the full lifecycle of employee movements, including onboarding, internal transfers/promotions and offboarding, ensuring all steps are executed accurately, compliantly, and with a seamless employee experience.

●  Attendance & Leave Management: Administer and maintain the company's attendance policies on a day-to-day basis; process all types of leave requests (annual leave, sick leave, maternity/paternity leave, personal leave, etc.); ensure accuracy and compliance of attendance data; and respond to employee inquiries in a timely manner.

●  Process Optimization & Standardization: Review and continuously improve operational procedures and policy documentation related to employee lifecycle and attendance/leave management; drive process standardization to enhance operational efficiency and reduce manual errors.

●  Employee Records & Data Management: Maintain and archive employee files, labor contracts, and personnel change documents accurately; ensure timely updates and data integrity within HR systems.

●  Cross-Functional Collaboration: Work closely with business units, Compensation & Benefits, Recruiting, HRBP, Legal, and Finance teams to ensure smooth handoffs across people processes and timely resolution of cross-functional HR matters.

●  Compliance & Policy Execution: Ensure all HR operations are in full compliance with local labor laws, regulations, and internal company policies; conduct regular compliance checks to identify and mitigate potential risks.

●  Employee Experience Enhancement: Serve as the first point of contact for employee HR inquiries; provide professional, efficient, and empathetic service; proactively collect employee feedback and continuously improve the experience at critical HR touchpoints.

●  Data Analysis & Reporting: Regularly consolidate and analyze data on attendance, leave, and workforce movements; produce management reports to support HR leadership and business decision-making.

Job Requirements

What You'll Bring

●  Bachelor's degree or above in Human Resources Management, Labor Relations, Business Administration, or a related field.

●  5+ years of HR Operations experience, with solid hands-on expertise in employee lifecycle process management and attendance & leave administration.

●  Strong knowledge of domestic (and APAC) labor laws and regulations, with a keen compliance mindset and the ability to identify and mitigate HR-related risks.

●  Proficiency in HR information systems (e.g., Workday, SAP SuccessFactors), with the ability to independently manage data entry, maintenance, and reporting.

●  Strong data processing and analytical skills; proficient in Excel and other tools for attendance data reconciliation and report generation.

●  Excellent communication and coordination skills, with the ability to effectively handle employee inquiries and cross-functional collaboration; strong service orientation.

●  High sense of responsibility and attention to detail; able to maintain accuracy and efficiency in a fast-paced, high-demand work environment.

●  Fluent in Japanese and English (spoken and written); proficiency in Chinese is a plus.

●  Prior experience in a multinational corporation or large enterprise HR Operations environment is highly desirable.