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Rosewood Hotel Group

Global luxury hotel management and brands

Events Sales Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeDoha, QatarNo salary listed

About the Job

Requirements

  • Maintain complete knowledge of and comply with departmental policies, service procedures, and standards.
  • Maintain high standards of personal appearance and grooming in accordance with the hotel's grooming policy.
  • Understand relevant policies covering menus and pricing, food handling, cancellations, guarantees, and payments.
  • Be flexible to work outside regular office hours and on weekends when required.

Responsibilities

  • Maintain the Hotel Code of Conduct.
  • Generate event leads from local and overseas corporate clients and respond promptly and professionally to event enquiries by phone, email, and hotel walk-ins, including enquiries assigned by the Assistant Director of Groups, Catering & Events.
  • Develop corporate accounts and travel within the local area to drive hotel business and increase market share across revenue streams.
  • Identify and define event dates, times, function-space requirements, expected attendance, event flow, budget, client expectations, and customer or organization decision-making authority to secure business, with a focus on upselling and incremental revenue.
  • Maximize event revenue opportunities across food and beverage outlets by increasing average checks, upselling additional food and beverage, and selling meeting-room rentals.
  • Conduct hotel site inspections for clients, including on weekends when necessary.
  • Maintain accurate records in Delphi, including booking activities, contacts, and revenue.
  • Plan event and hotel-experience details with clients.
  • Prepare detailed Banquet Event Orders, group resumes, and floor plans as needed, and coordinate in a timely manner with all hotel departments involved in function execution.
  • Communicate changes accurately and promptly to hotel operational teams to prevent service disruption or negative client experiences.
  • Manage invoicing and collection of deposits according to event contracts and final accounts.
  • Develop client relationships, negotiate actively, and generate repeat event business.
  • Attend Banquet Event Order and group-resume meetings when necessary.
  • Conduct pre-event and post-event communication meetings.
  • Create deposit schedules in Delphi according to contracts and maintain accurate payment histories.
  • Create payment methods for definite bookings, process subsequent deposits after the initial deposit, and send receipts to clients.
  • Liaise with Finance on event billing issues.
  • Review Micros checks daily after events to verify charge accuracy.
  • Add consumption from Micros checks to Delphi to balance the systems.
  • Prepare final client bills covering events, bedrooms, transportation, outlets, and miscellaneous charges.
  • Process final payment information and assist with payment collection.
  • Create, process, and maintain purchase-order requests.
  • Calculate commissions based on food and beverage and bedroom revenue, and maintain the commission tracker.
  • Place special event orders, such as rental orders and kosher meals, and process related payments.
  • Support the Assistant Director of Groups, Catering & Events with weekly pace reports and monthly forecasting.
  • Provide professional, sincere, friendly, and engaging service.
  • Follow departmental standards.
  • Offer and implement ideas, methods, and procedures to streamline the department.
  • Perform other reasonable duties assigned by the Assistant Director of Groups, Catering & Events.

About the Company

Rosewood Hotel Group

Global luxury hotel management and brands

Rosewood Hotel Group operates a global portfolio of luxury hospitality brands, including Rosewood (ultra-luxury), New World Hotels & Resorts (upper-upscale), Asaya (integrated wellness), and Carlyle & Co. (private members club). It manages about 60 properties across 26 countries, with more than 30 new properties in development. The company runs high-end hotels and wellness and private club experiences, delivering guest stays and curated programs that reflect local culture and place. Its approach centers on Relationship Hospitality—genuine, heartfelt interactions—and integrating the story and geography of each destination into its experiences, supported by a commitment to DEI and positive community impact. The goal is to create a future where people and places enrich one another, to make meaningful, lasting relationships with guests and destinations, and to expand its global footprint while honoring local culture and advancing positive impact.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Hong Kong
Founded
2016

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