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Concentrix

Global BPO offering customer engagement services

Chargé de recrutement

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeMeknes, MoroccoIn-person

About the Job

Requirements

  • Higher education in human resources is ideally preferred.
  • Fluency in written and spoken French and English is required.
  • Three to four years of successful experience in a similar role, ideally in call centers, is required.
  • Knowledge of mass-recruitment techniques is required.
  • The candidate must be able to provide a good candidate experience.
  • Active listening is required.
  • Strong interpersonal skills and a team-oriented approach are required.
  • A results-oriented approach is required.
  • Analytical and synthesis skills are required.
  • The candidate must be able to work in a multi-client organization.
  • Availability, flexibility, and commitment are required.

Responsibilities

  • Welcome candidates and inform them about the recruitment process, the role, the company, and its benefits.
  • Manage telephone screening interviews and evaluate candidates against the criteria for the role.
  • Conduct in-person recruitment interviews and monitor the administration of assessment tests.
  • Write interview reports.
  • Update candidate statuses in the information system.
  • Assign candidates according to their profiles and the requesting department’s requirements.
  • Represent the company at job fairs and promote customer-advisor roles.
  • Build a candidate pool to respond quickly to recruitment needs.
  • Regularly follow up on candidate onboarding and initiate necessary replacements in coordination with the recruitment manager.
  • Work closely with production teams and the sourcing department.

Desired Qualifications

  • Experience recruiting telesales profiles is a plus.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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