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Assurant

Insurance and service contracts for devices

Marketing Operations Project Analyst Intern

Project ManagementPosted on Nov 13
Internship · Summer 2027Atlanta, GA, USA$20 /hr

About the Job

Requirements

  • Currently enrolled in an accredited college or university program with at least one academic semester remaining after the internship.
  • Able to work 40 hours per week for the full Summer 2027 program.
  • Have coursework or demonstrated interest in business, marketing, data analytics, communications, operations, project management, or a related field.
  • Have working knowledge of Microsoft Excel, PowerPoint, Word, Outlook, and Teams, or the ability to learn them quickly.
  • Able to organize information, manage deadlines, follow written procedures, and produce accurate work.
  • Have clear written and verbal communication skills.
  • Be authorized to work in the United States on a full-time basis without employer sponsorship now or in the future; F-1 student visa holders who require future sponsorship or cannot currently work full time are not eligible.

Responsibilities

  • Serve as the primary project management partner for Marketing Services workstreams, ensuring project scope, requirements, timelines, owners, dependencies, and risks are clearly documented and actively managed.
  • Lead intake review and project planning activities to confirm requests are complete, appropriate for the team, aligned with business priorities, and ready for execution.
  • Maintain project plans, task lists, milestones, and status updates within the project management platform to provide timely visibility to stakeholders and leadership.
  • Identify delivery risks, schedule conflicts, resource constraints, and scope changes; escalate issues and recommend mitigation plans to keep work on track.
  • Facilitate project meetings, status reviews, and post-project retrospectives to drive accountability, improve handoffs, and capture lessons learned.
  • Develop, document, and maintain standardized processes for project intake, prioritization, routing, workflow management, approvals, reporting, and closure.
  • Establish governance routines that promote consistent use of tools, templates, naming conventions, required fields, workflow steps, and project documentation.
  • Monitor process adherence and follow up with stakeholders when information, approvals, or deliverables are incomplete, delayed, or misaligned with established standards.
  • Analyze workflow trends, bottlenecks, and recurring issues to recommend process improvements that increase speed, quality, transparency, and operational consistency.
  • Partner with team leads and stakeholders to clarify decision rights, escalation paths, service expectations, and handoff responsibilities.
  • Use approved AI tools and automation capabilities to streamline project tracking, status reporting, meeting summaries, action item follow-up, workflow analysis, and process documentation.
  • Identify repeatable tasks and manual reporting steps that can be improved through AI-enabled prompts, templates, dashboards, or automation workflows.
  • Create clear, actionable reporting that translates project data into insights on volume, cycle time, bottlenecks, aging work, prioritization trends, and process compliance.
  • Apply responsible AI practices, including human review, data protection, prompt quality, and validation of AI-generated outputs before using them in business communications or decision support.

About the Company

Assurant

Insurance and service contracts for devices

Assurant provides risk-management solutions for mobile devices, electronics, and other high-value items by offering insurance policies, extended service contracts, and repair services to individuals, businesses, and financial institutions worldwide. It underwrites or backs these protections, collects premiums or service fees, and delivers repair and related support when covered items fail. Unlike some rivals, it combines protection products with repair and value-added services across a global footprint and emphasizes the connected-device ecosystem and DEI culture. Its goal is to minimize the financial impact of unexpected events for customers and keep everyday operations running by protecting investments and providing fast, reliable support.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1892

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