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DoorDash

Runs apps for local food and grocery delivery

Operations Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeToronto, ON, Canada

About the Job

Requirements

  • At least 5 years of operations leadership experience, including at least 3 years managing other managers with P&L accountability.
  • Demonstrated ability to lead cross-functional work alongside product, engineering, or central teams and drive outcomes without direct authority.
  • Strong analytical ability to extract strategic insight from data and build analysis that informs decisions.
  • Experience with multi-site or large-scale operations, including direct P&L accountability.
  • Ability to manage a region and workstreams simultaneously.
  • Flexibility across geographies and schedules, including availability when the business needs it.

Responsibilities

  • Own full operational outcomes for a portfolio of roughly five DashMart sites and the managers who run them.
  • Coach Site Managers to become highly functional, largely self-sufficient operators.
  • Own and lead at least one active, centralized workstream designed to improve results across the DashMart Canada network.
  • Lead workstreams covering operational priorities such as inbound and outbound efficiency, facility-cost management, data reporting and dashboarding, quality controls, and process design.
  • Maintain presence across the sites.

Desired Qualifications

  • Comfort with Sigma, Excel, or SQL.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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