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Vitally provides customer success software that helps businesses improve their relationships with customers. The platform includes tools for tracking customer lifecycles, automating workflows, and analyzing data. Key features are automated playbooks for streamlining tasks and dashboards for a comprehensive view of customer information. Vitally integrates with various data sources, making it easier for businesses to access all relevant information in one place. This enables informed decision-making to enhance customer satisfaction and retention. The company operates on a subscription model, offering different pricing tiers to accommodate businesses of all sizes, ensuring a steady revenue stream while continuously enhancing its services. Vitally primarily serves tech companies and customer success professionals.
Company Stage
Series B
Employees
51-200
Industries
Data & Analytics, Enterprise Software
Total Funding
$38.2M
Headquarters
New York City, New York
Founded
2017
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100% of health/dental/vision insurance
401k with a company match
Commuter benefits
Unlimited PTO
Flexible work hours and work-from-home policy
WFH stipend
Education stipend
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