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Braze

Customer engagement platform for cross-channel messaging

Business Development Manager

Sales Development RepresentativeUpdated on Nov 11
Full-timeParis, France

About the Job

Requirements

  • Fluent French and English speaker.
  • Have 5 or more years of B2B sales experience.
  • Have 2 or more years of enterprise sales leadership experience as a team lead or manager.
  • Have an evidence-based history of performing above quota in an outbound sales environment.
  • Have strong collaboration and influencing skills demonstrated through accurate and engaging communication and presentation skills.
  • Be a Salesforce power user and be familiar with prospecting platforms such as Outreach, Sales Navigator, Gong, or Demandbase.
  • Be able to work cross-functionally.
  • Have a player-coach mindset.
  • Be a strong organizer and prioritizer.

Responsibilities

  • Manage and coach the Southern Europe Enterprise BDR team to drive outbound pipeline growth.
  • Hire, performance-manage, and succession-plan team members.
  • Develop strategies and tactics for outbound pipeline growth.
  • Deliver BDR onboarding training and continuous enablement.
  • Manage and monitor activity quality, key performance indicators, and quota attainment.
  • Maintain a team-oriented, performance-minded culture.
  • Meet monthly, quarterly, and yearly pipeline generation quotas.
  • Collaborate with sales, marketing, and partnership leaders to deliver pipeline gains and ensure quality market coverage and penetration.
  • Oversee, coach, and quality-check individual BDRs’ daily activities and quota performance to ensure key performance metrics are met.
  • Hire and efficiently ramp new Enterprise BDRs through training in product knowledge, buyer personas, competition, tools, and role-play.
  • Coach BDRs on time management, objection handling, prospecting tactics, and active listening skills.
  • Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives.
  • Establish a library of prospecting resources for the BDR team.
  • Maintain a high-performance BDR team culture and morale.
  • Drive operational excellence and continuous innovation.
  • Review and maintain metrics for accurate management reporting, including deal forecasts and commits, hiring pipeline, and project updates.
  • Proactively manage BDR performance in real time.
  • Deliver the role’s work to a high standard in spoken and written French.
  • Enable the team to generate the volume and value of deals required to meet or exceed quota, ensuring all Enterprise BDRs meet their individual quotas.
  • Manage results across quota attainment, operational excellence (reporting, forecasting, process, and headcount planning), and personal brand (collaboration, innovation, and thought leadership).

About the Company

Braze

Customer engagement platform for cross-channel messaging

Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2011

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