Full-Time
Account Executive
Enterprise
Braze
1,001-5,000 employees
Customer engagement platform for cross-channel messaging
Compensation Overview
$98k - $154k/yr
Austin, TX, USA
Hybrid
Hybrid role with travel for in-market meetings and industry events.
 Sales & Account Management (1) |
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- At least 7+ years of experience selling software-as-a-service solutions into enterprise accounts.
- Experience in enterprise software-as-a-service sales, ideally in marketing technology, customer data platforms, customer relationship management, or adjacent categories.
- Demonstrated experience in complex, multi-stakeholder solution selling.
- Training and practice in value-based selling, with an emphasis on building Business Value Assessments.
- Genuine passion for and working knowledge of the professional sports landscape, including how teams and leagues generate revenue and how fan engagement connects to revenue.
- Prior experience with Salesforce.com customer relationship management or a comparable platform to manage pipeline is required.
- Demonstrated ability to quickly ramp on new product surface area and cloud tools.
- Proven track record navigating organizations with non-traditional buying committees and decision processes.
- Strong verbal, written, and executive presentation skills.
- Ability to travel for in-market meetings and industry events.
- Own and build pipeline across a named set of NHL, NBA, MLB, and MLS accounts, with a strong emphasis on net-new prospecting and acquisition alongside growth of existing relationships.
- Build and execute account plans across the book, mapping decision-makers across marketing, ticketing and revenue, digital, and data and analytics functions.
- Run a consultative, value-based sales process from discovery through negotiation and close, typically over an approximately 110-day cycle.
- Partner with a Business Development Representative and Marketing to build and prioritize pipeline coverage across the full book.
- Develop and deliver executive-level business value assessments connecting platform capabilities to team- and league-specific outcomes, including ticket revenue, sponsorship activation, membership and season-ticket retention, and direct-to-fan digital engagement.
- Collaborate cross-functionally with Deal Desk, Strategic Consulting, Customer Success, and Services to structure deals and ensure successful onboarding.
- Represent Braze at relevant industry events, league meetings, and sports-tech forums to build brand presence in the vertical.
- Maintain accurate forecasting and pipeline hygiene in Salesforce.
- Experience selling into professional sports, media, or live-events organizations is a strong plus.
- Experience with Command of the Message.
Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2011
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Simplify's Take
What believers are saying
- Q2 fiscal 2027 revenue rose 26% to $227.2 million, beating estimates on September 8, 2026.
- Customers reached 2,789 and $500,000-plus ARR accounts reached 361, showing enterprise expansion.
- New CPO Pearce Dolan started August 24, 2026, sharpening Braze's AI product execution.
What critics are saying
- Crunchyroll's VPPA class action, filed March 5, 2026, tests Braze SDK privacy exposure.
- Braze remains unprofitable after Q2 2027, despite $227.2 million revenue and $21.7 million free cash flow.
- Heavy AI investment and hiring, highlighted on September 8, 2026, pressures operating margins near term.
What makes Braze unique
- BrazeAI Operator unified campaign creation, editing, QA, and analytics on June 25, 2026.
- BrazeAI Agent Console brings generative agents into Canvas and Catalogs, launched February 2026.
- AWS signed a three-year strategic collaboration with Braze in Q2 2026.
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Benefits
Competitive compensation that includes equity
Generous time off policy to balance your work and life, including paid parental leave
Competitive medical, dental, and vision coverage for you and your dependents
Collaborative, transparent, and fun loving office culture
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Braze shares fell 10% in after-hours trading Tuesday despite beating second quarter expectations, as the customer engagement platform issued disappointing third quarter earnings guidance. The company reported adjusted EPS of $0.19 for the second quarter, beating analyst estimates of $0.15. Revenue reached $227.2 million, surpassing consensus estimates of $220.23 million and representing 26% year-over-year growth. However, Braze's third quarter EPS guidance of $0.13-$0.14 fell short of analyst expectations of $0.16. The company projected third quarter revenue of $229-230 million, slightly exceeding the consensus estimate of $227.8 million. Braze generated record second quarter free cash flow of $22 million, up from $3.5 million in the prior year period. The company's customer base grew to 2,789, with customers generating annual recurring revenue of $500,000 or more increasing to 361 from 282 year-over-year.
Braze reported fiscal second quarter 2027 results with revenue of $227.2 million, up 26% year-over-year from $180.1 million. The customer engagement platform posted record second quarter free cash flow of $21.7 million, compared to $3.5 million in the prior year period. The company's customer base grew to 2,789 from 2,422 year-over-year. Clients with annual recurring revenue of $500,000 or more increased to 361 from 282. Dollar-based net retention reached 110% for all customers. Non-GAAP operating income was $22 million versus $6 million in the same quarter last year. CEO Bill Magnuson highlighted accelerating adoption of Braze's AI solutions, including BrazeAI Operator and BrazeAI Agent Console. Notable customer wins included Chime, David Jones, and Wilson Sporting Goods. Braze also entered a three-year strategic collaboration agreement with AWS.
Jonathan Hyman, Chief Technology Officer of Braze, sold 10,000 shares of Class A Common Stock on 24 August 2026, valued at approximately $310,000. The shares were sold at a weighted average price of $31.04. The transaction was executed under a Rule 10b5-1 trading plan adopted on 14 April 2026, which allows insiders to schedule share sales in advance. Following the sale, Hyman retains approximately 1.6 million total shares, including 1.2 million held directly and 378,564 held through trusts. Braze operates a customer engagement platform serving over 1,000 enterprise customers globally. The company has grown revenue to $787.1 million annually but remains unprofitable, with average annual net losses of $118 million over the past five years.
Braze, the customer engagement platform, will release its second quarter fiscal 2027 financial results after markets close on 8 September 2026. The company will host a webcast conference call at 4:30 pm ET on the same day. Braze has appointed Pearce Dolan as chief product officer, effective 24 August 2026. Dolan brings nearly 20 years of product and technology experience from leadership roles at high-growth startups. He most recently served as head of product at Deel, where he scaled the platform from launch to a multi-product offering spanning HR, IT, fintech, and payroll services. Previously, Dolan was head of product at Revolut, Europe's largest fintech company. In his new role, he will lead product strategy and vision at Braze, focusing on AI-driven customer engagement.
Astha Malik, Chief Business Officer of Braze, sold 51,440 shares of Class A Common Stock on 15 July 2026 for approximately $1.4 million, according to an SEC Form 4 filing. The transaction was executed through a Rule 10b5-1 trading plan adopted in October 2025. Following the sale, Malik retains direct ownership of 311,794 shares valued at $8.17 million at the 15 July closing price of $26.21. The shares were sold at a weighted average price of $26.39. At the time of the transaction, Braze's stock had delivered a one-year total return of -2%. The company operates a customer engagement platform and generates revenue through a subscription-based SaaS model, serving mid-market and enterprise customers across retail, financial services, media, and technology sectors.