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Braze

Customer engagement platform for cross-channel messaging

Web Marketing Program Coordinator

Program ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 4 years of experience as a marketing program manager or similar, with exposure to web or digital marketing, ideally in B2B SaaS.
  • Strong meeting facilitation skills, including running productive sessions and maintaining a clear record of decisions and actions.
  • Strong written communication skills, particularly for status updates and stakeholder summaries.
  • Fluency with backlog and project-tracking tools such as Asana, Jira, or similar tools.
  • Ability to work across functions and drive follow-through without formal authority.
  • Organization, proactivity, and reliability in identifying and preventing work from stalling.

Responsibilities

  • Facilitate the weekly SEO/AEO/CRO meeting and maintain web team standup mechanics, including agendas, notes, and action tracking.
  • Attend internal engineering, AEO/SEO, and web meetings; capture requests and decisions affecting the web team.
  • Attend agency calls and assist with roadmap follow-ups and action items.
  • Assemble written web updates for cross-functional stakeholders, with review by the web team lead before distribution, and help prioritize incoming work with input from workstream owners.
  • Maintain current AEO/SEO and CRO backlogs by marking completed items, capturing new requests for triage, and flagging when runway is limited.
  • Follow up on action items across workstreams to prevent delays.
  • Identify blockers and route execution questions to the web team lead and program decisions to the program owner.
  • Deliver a weekly one-page status report to leadership.
  • Identify related items across marketing calls that may require web team resourcing or prioritization.
  • Maintain the quarterly web launch checklist, including owners, dates, and dependencies, and partner with BizOps on timeline and strategy alignment, including occasional support materials such as slides.

Desired Qualifications

  • Web and demand generation experience is a plus.
  • Experience in B2B SaaS is ideal.

About the Company

Braze

Customer engagement platform for cross-channel messaging

Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2011

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