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Braze

Customer engagement platform for cross-channel messaging

Vice President – Product Engineering

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$284.8k - $480.5k /yr

About the Job

Requirements

  • Several years of relevant experience managing experienced managers, with a strong track record of transformative success.
  • Demonstrated ability to grow a high-performing team.
  • Ability to provide technical leadership from high-level vision through detailed technology decisions.
  • Deep credibility in large-scale distributed systems, including architecture, reliability, and cost efficiency.
  • Fluency in AI-assisted engineering and an informed perspective on how AI agents and tooling affect engineering organizations.
  • Ability to determine which processes to add or remove to support effective execution.
  • Strong communication and writing skills, including creating artifacts that guide a team.

Responsibilities

  • Lead the Channels division through its next stage of technical and product transformation.
  • Coordinate closely with product and design teams on cross-functional engineering challenges.
  • Manage the team and grow the organization by leading software engineering through architecture design, developing engineering teams and skillsets, setting vision and goals, establishing processes and protocols, and hiring.
  • Develop differentiated channel products and guide the portfolio of channels.
  • Mature systems into a more modular and efficient technology platform while delivering high-quality products.
  • Lead the organization through the AI transition, including increasingly intelligent and agentic channel products and AI-assisted engineering that improves velocity and quality.

About the Company

Braze

Customer engagement platform for cross-channel messaging

Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2011

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