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Top Remote Customer Service Jobs 2026
Discover Simplify’s curated list of the best remote customer service jobs and customer care jobs for 2026. Whether you’re looking for a chat support role at a SaaS company, a bilingual customer service position, or a remote call center job, we’ve got you covered.
Explore roles like Customer Service Representative, Customer Success Associate, and Live Chat Specialist across industries like software, fintech, and e-commerce. These jobs are perfect for professionals with skills in Zendesk, Intercom, Salesforce, ticketing systems, and strong written communication and empathy.
These work from home customer service positions are available in fully remote or remote-first formats, across the U.S., with opportunities for bilingual (Spanish, French) speakers, international support reps, and email/chat-only roles. Many companies offer competitive pay, flexible hours, and career growth paths in customer support.
Apply now to grow your career in a customer care remote job!





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GuidewireSeniorCustomer Success Manager$108k - $191kRemote in USA$108k - $191ktoday - today
Mercer AdvisorsJuniorTax Support SpecialistRemote in USANot listedtoday - today
OpenlyExpertProperty Claims Adjuster$70k - $90kRemote in USA$70k - $90ktoday - today
LinenMasterSeniorClient Success Manager - Saas Software$55k - $65kRemote in USA$55k - $65ktoday - today
SteerSeniorEnterprise Customer Success ManagerRemote in USANot listedtoday - today
PushpayMid LevelCustomer Success Manager - Nurture$67.5k - $76kRemote in USA$67.5k - $76ktoday - today
N3XTJuniorClient Success Analyst - Client SuccessRemote in USANot listedtoday - today
CencoraMid LevelBusiness Coach$100.7k - $155.1kRemote in USA$100.7k - $155.1ktoday - today
SteerSeniorStrategic Customer Success ManagerRemote in USANot listedtoday - today
RipplingJuniorPEO Benefits Advisor$67.8k - $118.7kSan Francisco, CA$67.8k - $118.7ktoday - today
Alkami TechnologyExpertApplication Support Director$156k - $195kRemote in USA$156k - $195ktoday - today
AlexionMid LevelOneSource Support Specialist$82k - $124kRemote in USA$82k - $124ktoday - today
OpenlyMid LevelIT Support Specialist 2$68k - $81kRemote in USA$68k - $81ktoday - today
BlastPointMid LevelCustomer Success ManagerRemote in USANot listedtoday - today
EPIC Insurance Brokers & ConsultantsSeniorClient Manager$53.84 - $56.41/hrRemote in USA$53.84 - $56.41/hrtoday - today
Alkami TechnologyMid LevelImplementation Specialist 2$83.7k - $93kRemote in USA$83.7k - $93ktoday - today
OpenlySeniorProperty Claims Adjuster$70k - $90kRemote in USA$70k - $90ktoday - today
AmplitudeSeniorSenior Technical Success Manager - Majors$168k - $252kBoston, MA$168k - $252ktoday - today
Concept PlusEntry LevelHelp Desk SpecialistRemote in USANot listedtoday - today
SamsaraMid LevelApplied AI Specialist - Commercial Customer Success$105.9k - $160.2kRemote in USA$105.9k - $160.2ktoday - today
UJVMid LevelDestination Support SpecialistRemote in USANot listedtoday - today
CencoraMid LevelCaseworker$39.6k - $66.8kRemote in USA$39.6k - $66.8ktoday - today
TeleTrackingSeniorClient Success ManagerRemote in USANot listedtoday - today
ServiceTitanMid LevelEnterprise Customer Success Manager$125.7k - $201.7kRemote in USA$125.7k - $201.7ktoday - today
Concept PlusSeniorService Desk LeadRemote in USANot listedtoday - today
SuperSeniorSenior Automated Customer Experience / AI Conversation DesignerRemote in USANot listedtoday - today
ArgyleMid LevelCustomer Success Manager - Mortgage$110k - $130kRemote in USA$110k - $130ktoday - today
ModivCareEntry LevelHome Service Representative$15/hrRemote in USA$15/hrtoday - today
Mercury InsuranceJuniorCustomer Support Specialist$32.4k - $56.7kRemote in USA$32.4k - $56.7ktoday - today
RampMid LevelManager – Commercial Customer Activation$166k - $253kSan Francisco, CA$166k - $253ktoday
Explore our FAQ section to learn more.
These titles are often used interchangeably, but they can vary slightly. 'Customer service' is broad and may involve troubleshooting and retention. 'Support' often refers to technical help. 'Customer rep' usually focuses on answering inquiries. Always read the job description carefully.
If you avoid repetitive tasks, dislike dealing with frustrated people, or struggle with multitasking across systems, these jobs might drain you. You need thick skin, fast typing, and strong emotional control.
Typing speed, written communication, empathy, conflict resolution, and ticketing software experience (like Zendesk or Intercom) are essential. For more technical roles, product knowledge and basic troubleshooting are must-haves.
AI is automating common questions, but humans are still needed for complex, high-emotion issues. To stay relevant, learn to work alongside AI tools, understand workflows, write better macros, and escalate wisely.
You can grow into QA, customer success, product ops, support engineering, or onboarding roles. With the right soft skills and product knowledge, these jobs open many non-technical career paths.
Yes, especially if you join a scaling company. Many support leads, ops managers, and even PMs started in customer support. The key is documenting your wins and volunteering for side projects.